Mercy

Specialty Infusion Acct Coord (Non-Exempt)

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Find your calling at Mercy!
TheSpecialty Account Coordinatoris responsible multiple facets of patient account coordinationincluding insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as oncology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
Education: Some college hours in Business, Finance and/or Accounting related courses preferred.Licensure:Experience: A minimum of 3 years related experience required.Certification/Registration:Other skills & knowledge:(skills, knowledge, abilities)Interperonal, organizational, and analytical skills required. Must posess ability to work in stressful situatons, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to reapidly identify and initaiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations.Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Originally posted on Himalayas

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Mid
Technology & IT Accounting Finance Writing Specialty Infusion Mid level

Likely questions

  1. Tell us about work you have done that is close to the Specialty Infusion Acct Coord (Non-Exempt) role.
  2. How would you approach your first 30 days at Mercy?
  3. Which of Accounting, Finance and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Finance and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Specialty Infusion Acct Coord (Non-Exempt) role because I can bring practical experience in Accounting, Finance and Writing, learn the team quickly, and contribute to the outcomes Mercy needs from this hire.

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