Baldwin Risk Partners, LLC

Claims Advocate

United States full-time Mid $100,000 - $120,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

CAC, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insurance and capital markets. Our team defines our success. We recruit and retain the industry’s best talent with deep knowledge and experience in their respective segments, products, and industries. We root for each other, as we are all connected and aligned to serving clients in a better and smarter way. Find out more about career opportunities to work with the best team in the industry.

Our Legal & Claims Practice Group is seeking a Claims Advocate with Financial Lines and Cyber Claims Management experience. As a Claims Advocate, you will be responsible for handling a wide range of tasks in a professional, well organized, and flexible manner, including but not limited to the following duties set forth below.Duties & Responsibilities:

Directly handle claims from inception to resolution within the following lines of coverage: public and private Directors and Officers Liability, Errors and Omissions, Employment Practices Liability, Cyber and Technology Errors and Omissions, Fiduciary Liability, Crime, and Kidnap and Ransom.

Timely and accurately report new claims and circumstances while proactively identifying potential coverage issues that may impact resolution.

Obtain insurer consent for counsel retention and settlements.

Conduct analysis of coverage letters from insurers.

Facilitate the distribution of insurer coverage position(s) and status update(s) to insurers.

Schedule and moderate client meetings and conference calls with insurers.

Maintain invoice trackers and reconcile invoices against client policy retention.

Facilitate insurer reimbursement payments to clients.

Maintain up-to-date electronic claim files in the LCP shared drive.

Review loss runs and obtain status updates on all matters to ensure timely and accurate file maintenance.

Escalate claim and coverage issues on a timely basis to CAC leadership.

Develop and maintain strong working relationships with clients and insurer claim representatives.

Other duties as assigned.

Qualifications:

Bachelor’s Degree required (paralegal certification is beneficial)

2-5 years of Financial Lines/Cyber/D&O claims management experience required

Strong multitasking and time management skills

Strong communication and relationship management skills

Strong analytical skills

Ability to engage with and present confidently to clients both external and internal

Ability to identify client needs and provide solutions to address those needs

Ability to set realistic client expectations and deliver in a time-sensitive environment

Strong expertise in Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.

High level of professionalism and confidentiality.

Salary: $100-120k salary range plus bonus opportunity and benefits. This information reflects the anticipated range for this position. Actual salary may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
Originally posted on Himalayas

Interview prep

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Mid
Technology & IT Excel Claims Advocate Technology Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Claims Advocate role.
  2. How would you approach your first 30 days at Baldwin Risk Partners, LLC?
  3. Which of Excel, Claims and Advocate have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Excel, Claims and Advocate.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Claims Advocate role because I can bring practical experience in Excel, Claims and Advocate, learn the team quickly, and contribute to the outcomes Baldwin Risk Partners, LLC needs from this hire.

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