Ravago Americas

Account Manager, Quebec - Muehlstein

Canada full-time Mid CAD75,000 - CAD100,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

Location: Candidate must be based in Quebec, Canada Language: Candidate must be billingual in French and English
Purpose This role is responsible for managing and growing territory sales, managing and growing current sales accounts, identifying and growing new accounts, and demonstrating general knowledge in all aspects of the individual customer relationship including resin needs, end uses, credit, logistics efficiency, and inventory.
Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.
Essential Functions
a. Achieve profitable revenue growth, including robust new business development b. Achieve stated gross margin targets as a percentage of sales c. Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills d. Prospecting & new account calls, development of a robust target funnel e. Establish, track and close new business targets consistent with long-term growth objectives f. Develop, execute and manage sales plans, sales budgets, and expense budgets g. Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements h. Create and maintain CRM data and sales statistics as required i. Work with Technical and Customer Service team to ensure customer requirements and satisfaction is met j. Proven ability to interact effectively at all levels of the customer and with all of the customers functional groups
All other duties as assigned
Supervisory Responsibilities
Not Applicable
Competencies; Knowledge, Skills, Abilities (KSA) To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.

Complex thinking skills in translating customer needs into solutions

Technical aptitude and problem-solving skills

Professional presence, including excellent verbal and written communication and presentation skills

Broad knowledge of solutions, materials and processing

Self-motivated and able to work autonomously on a day-to-day basis

Good interpersonal and communication skills

Strong organizational skills required

Strong computer skills, proficiency with MS Word & Excel and Outlook

Minimum Qualifications/ Education / Experience / Certifications
1. Education:
a. Bachelor’s degree required b. Equivalent experience considered in lieu of degree.
2. Experience:
a. Minimum of 3 years of exposure in B2B or B2C, face to face sales, preferably in industrial or commodity sales
3. Licenses / Certifications:
a. Valid driver’s license – required
4. Language:
a. Proficiency in English and French required
Work Environment / Conditions The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.

This position is a remote work-from-home role.

Physical Requirements / Demands The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.

While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.

Annual Base Salary:

$ 75,000 CAD- $100,000+ CAD per year (DOE) + Bonus

Car Allowance

RRSP Employee Matching

Acknowledgement:
This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.
NOTICE TO APPLICANTS:
Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.
Originally posted on Himalayas

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Mid
Technology & IT Business Development CRM Customer Service Excel Operations Mid level

Likely questions

  1. Tell us about work you have done that is close to the Account Manager, Quebec - Muehlstein role.
  2. How would you approach your first 30 days at Ravago Americas?
  3. Which of Business Development, CRM and Customer Service have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Customer Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Manager, Quebec - Muehlstein role because I can bring practical experience in Business Development, CRM and Customer Service, learn the team quickly, and contribute to the outcomes Ravago Americas needs from this hire.

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