Expert VA

Knowledge Architect & Learning Systems Lead

United States full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
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About the role

This is a remote position.
Great companies don't just hire talented people—they make it easy for everyone to learn, improve, and succeed.
We're looking for a leader who can turn knowledge into a competitive advantage.
If you're passionate about capturing expertise, designing learning systems, and helping organizations scale without losing what they know, this could be the role for you.
This isn't a traditional Learning & Development role.
You'll work with leaders across the business to build the systems, playbooks, onboarding experiences, and knowledge resources that help teams perform consistently and grow with confidence.
What You'll Own
Design and lead the company's knowledge management and learning systems

Build scalable onboarding programs, playbooks, SOPs, and learning pathways

Capture expertise from leaders and subject matter experts before it's lost

Create knowledge systems that make information easy to find, understand, and apply

Improve how teams learn, collaborate, and share best practices

Use AI and modern learning tools to make knowledge creation and access faster and more effective

Help leaders build a culture of continuous learning and operational excellence

Requirements
What We're Looking For
We're looking for someone who has built learning systems—not just training materials.
You may be a great fit if you've:

Designed onboarding, knowledge management, or organizational learning programs

Built playbooks, SOPs, documentation, or learning resources used across multiple teams

Worked closely with business leaders to capture and organize institutional knowledge

Improved employee performance through better learning experiences and knowledge sharing

Led learning, instructional design, knowledge management, or organizational development initiatives

Bonus Points If You Have Experience With
Learning Management Systems (LMS)

Knowledge base platforms such as SharePoint, Confluence, or Notion

AI-assisted content creation and knowledge management tools

Instructional design, curriculum development, or adult learning principles

Fast-growing or multi-location organizations

You'll Thrive Here If You...
Love bringing structure to complex information

Think in systems rather than individual documents

Enjoy helping others learn and succeed

Ask "How do we make this repeatable?" instead of solving the same problem twice

Believe great organizations learn faster than their competitors

Benefits
Why Join Us?
You'll help build one of the company's most valuable long-term assets—its knowledge.
Your work will influence how quickly new hires become productive, how consistently teams perform, and how effectively the organization captures and shares what it learns.
If you want to build something that will shape the company for years to come, we'd love to meet you.
-HMO
-Paid Time Off-Growth Opportunites

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Remote Collaboration Writing Knowledge Architect Learning Senior level

Likely questions

  1. Tell us about work you have done that is close to the Knowledge Architect & Learning Systems Lead role.
  2. How would you approach your first 30 days at Expert VA?
  3. Which of Remote Collaboration, Writing and Knowledge have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Writing and Knowledge.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Knowledge Architect & Learning Systems Lead role because I can bring practical experience in Remote Collaboration, Writing and Knowledge, learn the team quickly, and contribute to the outcomes Expert VA needs from this hire.

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