WeVote

IT System Support Technician

United States full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
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About the role

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Be Part of Something Bigger – Join the WeVote Movement!
WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week).
About WeVote

WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee, we're building something special – a movement of 150+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide.
Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact.
For more information, view
The Role of the IT System Support Technician
Within WeVote, we support all of our initiatives with custom software as well as ~15 other software systems to support our mission. We’re looking for volunteers to help manage these systems and our volunteer users. Our user base is approximately 200 volunteers. The IT system support technicians will aid with giving our volunteers new accounts, resetting passwords, changing permissions and updating , as well as answering questions and administering our technical solutions.
What You'll Accomplish

Technical support for volunteer user base, primarily using Slack and email

Oversee and manage the organization's technology systems and infrastructure, performing administrative tasks as necessary

Assist with developing and implementing IT policies and procedures to ensure business continuity and data security

Work with IT team members and technical leadership to ensure efficient and effective operation of the organization’s technical systems

Recommend tools/systems to address organization’s challenges, staying up to date on technology advancements

Monitor and maintain the organization's technology systems to ensure optimal performance

Your Background

5+ years IT technical support experience, preferably in the social impact space

Excellent communication and problem solving skills

Technical training experience, preferably with non-technical users

Google workspace experience

System implementation experience

Onboarding/offboarding employee experience

Essential Requirements
Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Must be available to attend the team meeting each week.
Why This Role Matters
This isn't just volunteer work – it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change.
How to apply:
Submit your resume (at and include a brief note/cover letter to why you are interested in WeVote and helping our mission.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Remote Collaboration System Support Technician Technology Senior level

Likely questions

  1. Tell us about work you have done that is close to the IT System Support Technician role.
  2. How would you approach your first 30 days at WeVote?
  3. Which of Remote Collaboration, System and Support have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, System and Support.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the IT System Support Technician role because I can bring practical experience in Remote Collaboration, System and Support, learn the team quickly, and contribute to the outcomes WeVote needs from this hire.

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