Xideral

Java Support - 2881

Mexico full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Seeking Experienced Java Support Professionals for an Exciting Project – Remote in Mexico
We are looking for skilled Java Support professionals with 5–7 years of experience to join a dynamic team within a leading organization. This role focuses on production and application support, incident management, release support, troubleshooting, and root cause analysis, ensuring the stability and continuity of critical applications.
Key Responsibilities:

Provide Production Support for Java applications.

Perform Application Support and troubleshoot technical issues.

Manage incidents and provide timely resolutions.

Support application releases and deployment activities.

Conduct Root Cause Analysis to identify and resolve recurring issues.

Work with SQL, UNIX, and Linux environments.

Collaborate with technical teams to ensure application stability and continuous support.

Technical Skills Required:
With 5–7 years of experience in Java Support, you must be proficient in the following technical skills:

Production Support

Java

SQL

UNIX

Linux

Release Support

Incident Management

Application Support

Root Cause Analysis

Advanced English

Nice to Have:

Oracle

MongoDB

Python

Splunk

Mulesoft

Sterling Integrator

Qualifications:

5–7 years of professional experience.

Advanced English proficiency.

Excellent communication, empathy, commitment, and teamwork skills.

Location & Schedule:

Remote work in Mexico.

Preferred locations include Monterrey, Saltillo, CDMX, and Guadalajara.

Work hours: Monday to Friday, 09:00 – 18:00.

Advanced English skills are mandatory.

Benefits:

Attractive Salary + Premium Benefits

Performance bonuses, grocery coupons, and savings are found.

Aguinaldo, premium vacations, and vacations paid

SGMM Medical insurance, family, and Life insurance.

Candidates must include their compensation expectations in their applications and resumes in English.
Interested? Apply now through this link:
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT MySQL Python Remote Collaboration SQL Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Java Support - 2881 role.
  2. How would you approach your first 30 days at Xideral?
  3. Which of MySQL, Python and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with MySQL, Python and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Java Support - 2881 role because I can bring practical experience in MySQL, Python and Remote Collaboration, learn the team quickly, and contribute to the outcomes Xideral needs from this hire.

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