About the role

Mid-Senior Microsoft Dynamics 365 Consultant
Remote, B2B Position Summary:
We are looking for a Mid-Senior Microsoft Dynamics 365 Consultant to work closely with clients and internal teams to deliver high-quality Dynamics 365 solutions. The consultant will gather requirements, design solutions, configure Dynamics, and provide strategic insights to ensure business needs are met.
Key Responsibilities:

Engage with stakeholders to analyze business processes and gather requirements.

Configure Microsoft Dynamics 365 applications (CRM/CE, ERP, or Finance & Operations).

Provide functional expertise in modules such as Sales, Customer Service, Finance, or Supply Chain.

Collaborate with developers to design customizations and integrations.

Deliver workshops, training, and documentation for end-users.

Ensure solutions align with industry best practices and business objectives.

Participate in testing, UAT, and deployment support.

Act as a trusted advisor to clients, providing guidance on Dynamics strategy and roadmap. Qualifications & Skills:

Bachelors degree in business, IT, or related field.

4-7 years of experience as a Dynamics 365 Consultant.

Strong knowledge of Dynamics 365 modules (CRM/CE or ERP).

Familiarity with Power Platform (Power BI, PowerApps, Power Automate).

Experience with solution design, functional documentation, and requirements gathering.

Strong communication, presentation, and client-facing skills.

Ability to translate business needs into system configurations.

Originally posted on Himalayas

Interview prep

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Senior

Technology & IT CRM Customer Service Data Analysis Finance Operations Senior level

Likely questions

Tell us about work you have done that is close to the Mid-Senior Microsoft Dynamics 365 Consultant -X956W9YR role.
How would you approach your first 30 days at AMS Accelerate IT?
Which of CRM, Customer Service and Data Analysis have you used recently, and what did it help you achieve?
How have you led people, improved a process, or made a hard decision in a previous role?
How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

A recent example that proves your experience with CRM, Customer Service and Data Analysis.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Mid-Senior Microsoft Dynamics 365 Consultant -X956W9YR role because I can bring practical experience in CRM, Customer Service and Data Analysis, learn the team quickly, and contribute to the outcomes AMS Accelerate IT needs from this hire.

Mid-Senior Microsoft Dynamics 365 Consultant -X956W9YR

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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