About the role
Help build the datasets that power tomorrow's AI breakthroughs
We're scaling multiple high-volume data collection pipelines across speech, audio, text, and visual content to train cutting-edge AI models. We need a detail-oriented operations specialist who thrives in fast-paced environments and can juggle multiple concurrent projects while maintaining exceptional quality standards.
What You'll Own
Pipeline Management & Participant Experience
Design and execute end-to-end participant journeys from recruitment through final payout
Build scalable processes to consistently hit weekly throughput targets across 3-5 active projects
Create seamless onboarding experiences that maximize participant completion rates
Process Optimization & Automation
Identify repetitive tasks and implement systems to streamline operations
Build tracking and monitoring systems that give stakeholders real-time project visibility
Design workflows that minimize manual touchpoints while maintaining quality control
Quality Assurance & Compliance
Develop sampling strategies and quality control checkpoints to maintain 95%+ acceptance rates
Ensure bulletproof compliance with consent protocols and data handling requirements
Implement rapid feedback loops to minimize re-work and optimize participant experience
Operations Excellence
Provide lightning-fast technical support (sub-12 hour response time) across multiple channels
Generate actionable weekly reports with clear recommendations for process improvements
Identify bottlenecks before they impact delivery and proactively implement solutions
What Success Looks Like
Throughput: Consistently meet or exceed weekly volume targets across all active projects
Quality: Maintain rejection rates below 5% through proactive quality management
Efficiency: Reduce manual touchpoints by 30% through intelligent process design
Participant Satisfaction: Achieve high completion rates and positive feedback scores
What We Offer
Competitive contract rates commensurate with experience
Flexible remote work arrangement with significant autonomy
Opportunity to work with cutting-edge AI technology and see your impact in real-world applications
Fast-paced environment with significant growth potential as we scale operations
Direct collaboration with AI researchers and product teams
Chance to shape and improve our operational infrastructure as we grow
Requirements
Essential Experience
1-3 years in data operations, crowdsourcing platforms, content moderation, or research operations
Proven track record meeting aggressive KPIs while maintaining quality standards
Experience managing 100+ participants or contributors simultaneously
Operational Mindset
Natural systems thinker who sees opportunities to improve workflows
Experience building processes from scratch in fast-moving environments
Comfortable identifying the right tools and platforms for different operational challenges
Communication Excellence
Outstanding written English with ability to explain complex processes simply
Experience providing technical support via email, chat, or ticketing systems
Multilingual abilities are a major plus given our global participant base
Work Style
Self-directed and comfortable working with minimal supervision
Thrives in ambiguous environments where you build processes from ground up
Detail-oriented with strong follow-through on commitments
Reliable home office setup with professional communication capabilities
Highlights
Build the datasets powering next-gen AI! Lead operations for speech/audio data collection pipelines. Remote contract with direct impact on AI models millions will use.
Originally posted on Himalayas