Crawford & Company

Senior Claims Adjuster – Cross Border, Hospitality and Retail Claims

Canada full-time Senior CAD75,000 - CAD90,000
full-time Senior level Technology & IT Salary listed Curated
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About the role

We are seeking an experienced Senior Claims Adjuster – Cross Border, Hospitality & Retail Claims to join our growing team in Canada. This position offers flexible work arrangements, including remote, hybrid, or in-office options.

The successful candidate will be responsible for handling a portfolio of complex casualty and commercial general liability (CGL) claims across Canada, with a focus on hospitality and retail-related exposures. This includes investigating, evaluating, negotiating, and resolving claims involving bodily injury, business interruption, foodborne illness, slip-and-fall incidents, and other casualty matters. The role requires strong analytical, negotiation, and customer service skills, as well as the ability to manage multiple files efficiently while delivering exceptional client service.

Salary Range: $75,000 - $90,000 annually

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Customer Service Remote Collaboration Senior Claims Adjuster Senior level

Likely questions

  1. Tell us about work you have done that is close to the Senior Claims Adjuster – Cross Border, Hospitality and Retail Claims role.
  2. How would you approach your first 30 days at Crawford & Company?
  3. Which of Customer Service, Remote Collaboration and Senior have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Remote Collaboration and Senior.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Claims Adjuster – Cross Border, Hospitality and Retail Claims role because I can bring practical experience in Customer Service, Remote Collaboration and Senior, learn the team quickly, and contribute to the outcomes Crawford & Company needs from this hire.

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