About the role
Our client is a fun, fast-growing fintech company with lofty ambitions. Starting with instant e-commerce financing, their goal is to disrupt unsecured lending in Southeast Asia, one of the world's fastest-growing economic regions. Their flagship product integrates with merchant checkouts to qualify e-commerce buyers for instant purchase financing at rates significantly lower than those offered by consumer finance companies. They achieve this by leveraging breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources, including phone, social networks, telco, financial, and location data.
As one of the fastest-growing fintech companies in SEA, our client has raised over US$100 million in VC funding from top investors and has won multiple awards, including being named one of the top 100 fintech companies globally, the #1 fintech startup in SEA, and one of Google's top 30 global startups.
Our client is seeking a Collections Manager to work closely with the Country Head and SVP of Collections. This role involves building, training, and setting up the entire system to ensure smooth operations.
Responsibilities:
Manage collections for the Thailand business
Set up the collections department and team
Hire and train collections staff
Create Collections SOP, including country regulations, guidelines, and Dos & Donts
Execute collections strategies as implemented
Meet monthly KPIs and collections targets
Collaborate closely with other stakeholders and departments as required
Provide weekly/monthly reviews and reports to management
Incorporate and update industry best practices
Qualifications:
Minimum of 5+ years of experience in collections at a managerial level within multi-finance, lending, or banking businesses
Experience handling and managing collections teams, including desk, field, and agencies
Bachelor's degree required
Proficiency in English communication
Originally posted on Himalayas