Leverage Live Local

Head of Operations

Remote remote Mid $170,000 - $350,000
remote Mid level Technology & IT Salary listed Curated
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About the role

Leverage Live Local prepares and manages Florida Live Local Act property tax exemptions for multifamily owners. We represent more than 90 properties and about 30,000 units. Demand is not our constraint. Operations is. This seat owns the operating system that lets us grow without breaking.
What's in it for you. A base of 180,000 dollars with upside tied to the numbers you own, full compensation likely 250,000 to 350,000 dollars when the role is performing. Direct weekly access to the founder. Twenty days of paid time off plus federal holidays. Fully remote.
What you own
Every exemption application submitted correctly and on time, every cycle
Decision tracking by the statutory deadline, logged in the system of record
Denials and appeals, every one, with deadlines met
The annual recertification and compliance cadence
The operations team: SLAs, data hygiene, accountability
One shared source of truth for the team, the software, and our clients
Your scorecard at 90 days and 6 months. On time filing, denial rate, contract to filing ready, recurring compliance completion, and founder escalations. Legal deadlines are 100 percent from day one. Full targets are on our careers page.
This is for you if you have walked into a messy, growing services business and made it run tight, you like being measured on real numbers, and you have managed a team of three or more. You must be able to work core hours overlapping 9 AM to 6 PM Eastern US time.
This is not for you if you have never owned operations for a multi million dollar service business, you would rather build strategy decks than run a daily operating rhythm, or you want a strict nine to five.
Compensation and benefits
Performance upside tied to the five scorecard numbers
Direct weekly founder access
20 days PTO plus US federal holidays
500 dollars per month health stipend
1,000 dollar home office stipend
1,200 dollars per year professional development
How to apply. Answer these screening questions in your application note: what metrics did you track in your last role and what were they when you started versus when you left; how many people have you directly managed (minimum 3); have you owned a process with hard regulatory or external deadlines; can you work core hours that overlap 9 AM to 6 PM Eastern; does a base salary of 180,000 dollars work for you. Shortlisted candidates get a short video about the role and a written and Loom exercise with a deadline.

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Operations Head Technology Mid level remote

Likely questions

  1. Tell us about work you have done that is close to the Head of Operations role.
  2. How would you approach your first 30 days at Leverage Live Local?
  3. Which of Operations, Head and Technology have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Operations, Head and Technology.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Head of Operations role because I can bring practical experience in Operations, Head and Technology, learn the team quickly, and contribute to the outcomes Leverage Live Local needs from this hire.

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