Caliberly

Games Team Support Specialist

United Arab Emirates full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

Job Title - Games Team Support Specialist
Job Summary
The Games Team Support Specialist is responsible for providing technical and operational support to ensure smooth integration, submission, and maintenance of mobile game applications. The role involves coordinating with vendors, integrating SDKs, managing app store submissions, and handling essential non-technical tasks such as data verification and bill reconciliation. The ideal candidate will have solid experience in the gaming industry, familiarity with popular game engines, and a strong understanding of both Android and iOS publishing processes.
Key Responsibilities
Technical Responsibilities:
Check and validate source code received from vendors and integrate required SDKs.
Set up virtual machines, VPNs, and necessary environments for app uploads to stores.
Submit applications to Google Play and the Apple App Store after successful SDK integration.
Work with game engines and frameworks such as Cocos Creator, Unity, Flutter, and Swift.
Apply industry knowledge to ensure compliance with game development and publishing standards.
Utilize experience with Apple Store and Google Play policies, processes, and release workflows.
Non-Technical Responsibilities:
Perform weekly data verification and maintain accuracy across multiple tracking sheets (37 hours per week).
Review, cross-check, and correct discrepancies to ensure clean and reliable reporting.
Coordinate with the accounting team for timely bill submissions.
Support reconciliation of payments and assist in the claims resolution process.
Requirements
Experience in the game development or mobile gaming industry.
Knowledge of Cocos Creator, Unity, Flutter, and Swift.
Understanding of mobile app publishing processes on Android and iOS platforms.
Ability to manage application submissions, SDK integrations, and technical validations.
Strong data verification and documentation skills.
Attention to detail with the ability to troubleshoot minor technical issues.
Good coordination skills to support cross-functional teams including accounting and vendors.
Organizational skills and ability to manage both technical and operational workload efficiently.
Apply now!
Originally posted on Himalayas

Interview prep

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Entry
Technology & IT Accounting API integration Writing Games Support Entry level

Likely questions

  1. Tell us about work you have done that is close to the Games Team Support Specialist role.
  2. How would you approach your first 30 days at Caliberly?
  3. Which of Accounting, API integration and Writing have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, API integration and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Games Team Support Specialist role because I can bring practical experience in Accounting, API integration and Writing, learn the team quickly, and contribute to the outcomes Caliberly needs from this hire.

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