About the role
We are a growing BPO company looking for a Business Development Coordinator to support our sales and client acquisition efforts. This role focuses on lead generation, proposal support, and maintaining strong client relationships, particularly within outsourcing and service-based industries.
Key Responsibilities
Research and identify potential clients for BPO services (e.g., customer support, back office, etc.)
Generate and qualify leads through online research, outreach, and databases
Assist in preparing proposals, service presentations, and client pitches
Maintain and update CRM systems to track leads, opportunities, and client interactions
Coordinate with sales and operations teams to align client requirements with service offerings
Support client communication and follow-ups to maintain strong relationships
Help organize client meetings, virtual presentations, and industry events
Requirements
Bachelor's degree in Business, Marketing, or a related field
At least 1–3 years of experience in business development, sales, or BPO industry preferred
Strong communication and interpersonal skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Experience with CRM tools (Salesforce, HubSpot, or similar) is a plus
Detail-oriented with good organizational and multitasking skills
Key Performance Indicators (KPIs)
Number of qualified leads generated
Conversion of leads to meetings or opportunities
Timely submission of proposals and client requirements
Accuracy and consistency of CRM data
Client engagement and follow-up activity
Originally posted on Himalayas