Ergomed

Sr. Medical Information Assistant/Medical Information Assistant

Canada full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
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About the role

PrimeVigilance is looking for a Medical Information Assistant to be responsible for supporting the Medical Information team in handling various administrative duties.
Responsibilities

Administration support for meetings, invoice activities, generating reports

Maintenance of Medical Information systems and department documentation

Engagement in pharmacovigilance and quality complaint follow-up activities

Administrative support with Medical Information Enquiries, Adverse Event and Product Quality

Complaint Activities

Administrative support in new client onboarding activities

To assist in departmental regulatory inspection preparedness for the company

Advanced English skills, both verbal and written, at least B2

Desirable administrative experience and good IT skills (MS Office)

A high degree of discretion dealing with confidential information

Ability to manage multiple and varied tasks and prioritize workload with attention to detail

Ability to work under pressure with accuracy and meet tight deadlines

Good interpersonal and communication skills

When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.
We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here.
Quality: we hold ourselves to the standard patients deserve.

Integrity and trust: we do the right thing, especially when it is hard.

Drive and passion: we care about the outcome, because someone is waiting on it.

Agility and responsiveness: we move quickly, because patients cannot wait.

Belonging: everyone is welcome, and every voice counts.

Collaborative partnerships: we go further by going together.

We look forward to welcoming your application.
Medicine moves forward here. So will you.
At PrimeVigilance, patient safety is not one part of the job. It is why we exist.
We are a global pharmacovigilance specialist. Our teams help clients navigate complex regulations while keeping patient safety at the center of every decision, from early development through to post-marketing surveillance. Increasingly, the value we create is not only in processing safety data but in interpreting it: spotting the signal that matters early and turning it into insight our clients can act on.
That work takes curious minds, problem-solvers and experts who care about getting it right. It also takes a culture worth staying for. Across Europe, North America, South America, Asia and Australia, we work in an environment built on kindness, flexibility, growth and belonging, where colleagues support one another and good ideas are heard wherever they come from.
If you want a role with real purpose, global reach and the chance to keep growing while you help protect patients, you will feel at home here. We would love to hear from you.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Administration Business Development Writing Sr. Medical Senior level

Likely questions

  1. Tell us about work you have done that is close to the Sr. Medical Information Assistant/Medical Information Assistant role.
  2. How would you approach your first 30 days at Ergomed?
  3. Which of Administration, Business Development and Writing have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration, Business Development and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sr. Medical Information Assistant/Medical Information Assistant role because I can bring practical experience in Administration, Business Development and Writing, learn the team quickly, and contribute to the outcomes Ergomed needs from this hire.

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