About the role
Customer Service Manager (m/f/d)
Location: Langen, Germany
Industry: Food Ingredients / Nutraceuticals
Employment Type: Full-time
About the Company
Our client is an established international supplier of specialty ingredients for the food, nutraceutical, and health industries.
The European team in Langen supports customers, suppliers, and partners across the region with high‑quality service, reliable operations, and strong commercial collaboration.
To strengthen the local organization, we are looking for a Customer Service Manager who will play a key role in ensuring smooth daily operations and excellent customer experience.
Aufgaben
Act as the primary contact for customers and suppliers
Prepare quotations and manage customer orders, forecasts, and contracts
Coordinate logistics with warehouses and freight forwarders
Process invoices, credit notes, and supplier documentation
Ensure accurate documentation and archiving
Support the sales team with customer activities and events when required
Qualifikation
Commercial background (Kaufmännische Ausbildung or similar)
Strong MS Office skills; ERP experience is an advantage (training provided)
Fluent in German and English
Detail‑oriented, structured, and reliable
Strong communication skills, confident on the phone
Team‑oriented and solution‑driven
Experience in logistics or supply chain is a plus
Benefits
What You Can Expect
A role within a stable, international ingredients company
Close collaboration with a small, supportive European team
A dynamic environment with direct impact on customer satisfaction and operations
How to Apply
Please submit your CV including salary expectations, availability, and relevant certificates.
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