MaintainX

Sr. Director, MaintainX AI

USA, United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

The Role:

We are seeking a visionary and execution-driven AI leader to define and scale our AI strategy and organization. This leader will drive innovation across Agentic AI and Machine Learning solutions to ensure MaintainX becomes the category-defining intelligence layer for industrial operations.

Work Intelligence: Conversational and Agentic AI solutions to empower frontline teams to digitize their operations, schedule and execute work, manage inventory and deliver insights.

Asset Intelligence: Transforming raw machine and sensor data into actionable insights, predictive models, prescriptive recommendations and automated workflows to reduce downtime and labor costs. The vertical scope encompasses integration with OT/IT platforms/protocols, Machine Learning platform, full-stack product development and various sensor modalities such as tabular, vibration, and image data.

GTM Intelligence: Accelerate MaintainX's and potentially Autodesk’s business by building AI-powered agents, tools, and internal products that help our revenue, service, and operations teams move faster, close smarter and scale. The flagship platform is MaintainX's data intelligence layer (Atlas) — a unified, agentic system that connects our internal knowledge with external signals. Atlas empowers agentic or conversational solutions through the tools teams already use such as Salesforce and Claude.

You’ll shape how MaintainX and potentially Autodesk Operations Solutions leverages predictive, generative and agentic AI to unlock new enterprise value. You’ll partner cross-functionally with not only Engineering, Product and Design, but also Marketing, Sales and Customer Support; while building and leading a world-class AI/ML team.

What You’ll Do:

AI Strategy & Vision

Define the long-term product and platform vision with progressive milestones and KPIs.

Empower every MaintainX engineer to incorporate Agentic AI tools into their feature development flows.

Translate emerging AI/ML research (GenAI, anomaly detection, RUL prediction, multimodal fusion) into production-ready solutions that deliver measurable customer value.

Build and evangelize Autodesk and MaintainX’s position as the AI leader in CMMS/EAM, differentiating through workflow-native intelligence.

Execution & Delivery

Lead the design and build of scalable Agentic AI platforms: Retrieval augmented generation (RAG) systems, evals and agentic orchestration frameworks.

Build a data ingestion, processing and inference pipelines that can scale to millions of unstructured documents and videos.

Drive delivery of predictive models across sensor modalities (tabular, vibration, IoT, multimodal), balancing time-to-market with reliability and scalability.

Ensure models are explainable, trusted, and deeply embedded into MaintainX workflows — not siloed features.

People Leadership & Organization Building

Build and scale a high-performing AI organization spanning platform, machine learning and product teams.

Hire and develop technical leaders; create a culture of innovation and accountability.

Establish a feedback-driven and high performance culture, empowering teams to take calculated risks and learn from successes and failures.

Cross-Functional Leadership

Represent AI internally and externally as a thought leader — with executives, customers, and industry stakeholders.

Partner with Product and Design to translate customer needs into AI-powered workflows.

Collaborate with GTM teams to develop AI messaging, customer pilots, pricing strategies, and case studies.

About You:

12+ years of experience in applied AI/ML, with 7+ years leading teams in high-growth, data-driven technology companies.

Proven success designing, building and deploying predictive deep learning models into production at scale (ranking & recommendation systems, anomaly detection, forecasting, multimodal).

Track record of organizational leadership: building AI/ML teams, hiring senior technical leaders, and scaling organizations through growth.

Deep expertise across one or more: multimodal ML (sensor, text, image, vibration), MLOps or Agentic AI frameworks.

Adept at operating at multiple altitudes: from architecture design reviews to C-suite strategic planning.

Comfortable working in fast-moving environments; you balance speed with reliability and long-term vision.

Strong communication skills, able to influence across disciplines, present to executive leadership and inspire both technical and non-technical stakeholders.

Entrepreneurial mindset: thrives in ambiguity, biases for action, and balances long-term vision with near-term execution.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT API integration CRM Customer Service Operations Sales Mid level

Likely questions

  1. Tell us about work you have done that is close to the Sr. Director, MaintainX AI role.
  2. How would you approach your first 30 days at MaintainX?
  3. Which of API integration, CRM and Customer Service have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, CRM and Customer Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sr. Director, MaintainX AI role because I can bring practical experience in API integration, CRM and Customer Service, learn the team quickly, and contribute to the outcomes MaintainX needs from this hire.

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