Aura

Sales Specialist - Upsell

United States full-time Mid $18 - $18
full-time Mid level Technology & IT Salary listed Curated
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About the role

We are on a mission to empower people of all ages to thrive in an increasingly connected world. By uniting Aura and Qoria, organizations driven by personal experiences with identity theft and cyberbullying, our combined company brings together global category leaders to create a safer internet for everyone across all stages of life. Today, our $340M+ ARR platform protects over 9 million families and 32,000 schools across 100+ countries. Driven by a global team of over 1,000 people, we are combining intelligent digital threat protection with student and child wellbeing tools so everyone can navigate the digital world safely and with confidence.

About the Role:
Are you looking to launch your tech sales career with a company that’s changing the digital safety landscape? Do you enjoy helping people and delivering value? This could be the opportunity for you. Aura is expanding its Inside Sales team and seeking high-energy, ambitious Upsell Sales Specialists to help our existing customers maximize the value of their Aura memberships. In this remote, work-from-home position, you'll proactively engage current Aura customers, consult on their needs, and offer additional products and upgrades that strengthen their digital protection. This is a great opportunity to make an immediate impact, develop your consultative sales skills, and grow your career in a fast-paced tech environment.
Day to Day:

Master and evangelize Aura’s story and mission to “create a safer internet” for individuals and families

Become an expert on Aura’s product suite and how it protects customers’ digital lives

Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features

Consult and advise customers on the best ways to strengthen their online safety through personalized solutions

Achieve or exceed monthly upsell and revenue targets

Collaborate with team members to continuously improve sales approaches and customer experience

Stay informed on industry trends and cybersecurity news to act as a trusted advisor to customers

What You Bring to the Table:

You’re passionate about helping people and naturally engaging in conversations

You’re self-driven, competitive, and thrive in a fast-paced sales environment

You’re a team player who knows how to win individually and together

You have high integrity, a strong work ethic, and a commitment to continuous learning

You love working hard, having fun, and celebrating success with your team

Aura offers a generous package to support our employees’ personal and professional lives. Our packages include competitive pay, health and wellness benefits, retirement savings plans, parental leave, and more! Pay for this role includes an hourly rate of $18/hour, plus targeted commission of $25,500/year, but may vary depending upon job related knowledge, skills, experience, location, and meeting sales metrics while in the role.Note: The schedule for this position is Monday-Friday, 9am-6pm Mountain Time.

We are proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, we are committed to being an inclusive community where all feel welcome.

We are dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.

Important privacy information for United States based job applicants can be found here.

Originally posted on Himalayas

Interview prep

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Mid
Technology & IT Human Resources Remote Collaboration Sales Specialist Upsell Mid level

Likely questions

  1. Tell us about work you have done that is close to the Sales Specialist - Upsell role.
  2. How would you approach your first 30 days at Aura?
  3. Which of Human Resources, Remote Collaboration and Sales have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Remote Collaboration and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sales Specialist - Upsell role because I can bring practical experience in Human Resources, Remote Collaboration and Sales, learn the team quickly, and contribute to the outcomes Aura needs from this hire.

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