Johnson & Johnson

Coordinator, CMF Professional Education

United States full-time Mid $79,000 - $127,650
full-time Mid level Technology & IT Salary listed Curated
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About the role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer ManagementJob Sub Function:
External Customer/Product TrainingJob Category:
ProfessionalAll Job Posting Locations:
Remote (US), West Chester, Pennsylvania, United States of AmericaJob Description:

About Orthopaedics
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.
Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness. Learn more at
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
We are searching for the best talent for the Coordinator, CMF Professional Education in West Chester, PA.

Purpose:
DePuy Synthes is recruiting a Coordinator, CMF Professional Education, to support regional and national programs aligned with the North America CMF strategy. Programs include hands-on labs, national courses, expert exchanges, and operating room observations. Working closely with Professional Education leadership and cross-functional partners, this role supports educational priorities and solution strategies. The Coordinator helps deliver high-quality learning experiences while ensuring compliance with applicable legal, regulatory, Health Care Compliance, AdvaMed, Pharma, ACCME, and other global requirements.
You will be responsible for:

Support execution of the North America CMF Professional Education strategy and translate priorities into effective education plans.

Coordinate programs for customers, products, procedures, including program logistics, faculty engagements, budgets, and required documentation.

Partner with Professional Education leadership and regional stakeholders, including sales consultants, distributors, clinical education specialists, facility personnel, and third-party vendors.

Help deliver consistent, high-quality educational experiences for healthcare professionals.

Maintain working knowledge of CMF clinical concepts and disease states to effectively support Professional Education programs.

Use existing and emerging technologies to engage stakeholders, reinforce key learning concepts across the education continuum, and improve program reach and efficiency.

Support initiatives that improve operational efficiency, optimize spending, and strengthen productivity.

Follow company safety policies, operating room training and safety standards, and all applicable legal, regulatory, and Health Care Compliance requirements; promote safe practices among colleagues and program participants.

Qualifications / Requirements:

Education: Bachelor’s degree required.

Experience: At least 2 years of relevant professional experience required.

Industry or customer experience: At least 1 year of experience in medical device education, sales, marketing, or an equivalent healthcare professional-facing or customer-facing role preferred.

Communication and collaboration: Strong written and verbal communication skills and the ability to influence without direct authority, collaborate across functions, and build effective internal and external relationships required.

Technology: Ability to learn and effectively use proprietary registration, quality, and operational-efficiency tools required.

Location and travel: This is a remote position. The role involves up to 30% domestic travel and occasional work during evenings and weekends to support programs and events.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
Required Skills:

Preferred Skills:
Analytical Reasoning, Business Behavior, Communication, Confidence Building, Customer Satisfaction, Customer Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Presentation Design, Problem Solving, Product Knowledge, Reporting and Analysis, Requirements Analysis, Situational Awareness, Training Delivery MethodsThe anticipated base pay range for this position is :
$79,000.00 - $127,650.00Additional Description for Pay Transparency:
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Data Analysis Operations Remote Collaboration Sales Mid level

Likely questions

  1. Tell us about work you have done that is close to the Coordinator, CMF Professional Education role.
  2. How would you approach your first 30 days at Johnson & Johnson?
  3. Which of Customer Service, Data Analysis and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Data Analysis and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Coordinator, CMF Professional Education role because I can bring practical experience in Customer Service, Data Analysis and Operations, learn the team quickly, and contribute to the outcomes Johnson & Johnson needs from this hire.

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