Madiff

SAP ChaRM Specialist

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

This is a remote position.
We are looking for a hands-on SAP Operations / ALM specialist to lead and operate change control, test management and solution documentation activities across SAP landscapes. This is not a generic SolMan consultant role — the candidate must have deep, demonstrable experience with ChaRM, Test Workbench and maintaining solution documentation in SAP Solution Manager. The role will support release cycles, ensure quality gates are met and keep system documentation accurate and audit-ready.Main Responsibilities
Operate and govern ChaRM processes: ticket lifecycle, transport orchestration, approvals, emergency fixes and release management.

Configure and operate Change Request Management workflows (including CTS+, transport routes and landscape handling).

Manage and run Test Workbench: design test plans, create and maintain test cases, execute test runs, manage test cycles and report results.

Maintain and author solution documentation: technical and functional documentation in Solution Documentation, building and updating requirements-to-implementation traceability.

Coordinate with development, basis, DBA and infrastructure teams to ensure transports are applied safely and rollbacks are planned.

Support release and cutover activities, drive quality gates and readiness checks.

Implement and improve ALM processes and automation where possible (integration with CI/CD, automated test triggers, test data management).

Produce test and release artefacts for audits and compliance (SOX, regulatory as required).

Troubleshoot ChaRM/Test Workbench issues, drive root-cause analysis and preventative measures.

Train and coach application teams and support staff on ChaRM and Test Workbench best practices.

Requirements

Minimum 4–6 years hands-on experience with SAP Solution Manager (7.1 / 7.2) in production environments.

Proven deep experience operating ChaRM / Change Request Management and transport management (CTS/CTS+).

Strong knowledge of Test Workbench: test plan creation, test case management, test execution and results reporting.

Practical experience with Solution Documentation: creating process maps, building requirement links and maintaining implementation documentation.

Good understanding of SAP landscape topologies and transport routes across DEV / QA / PROD.

Experience supporting SAP releases and cutovers; familiarity with emergency transport handling.

Basic knowledge of ABAP or ability to read transport logs and coordinate with developers.

Experience with integration between Solution Manager and ALM/CI tools (Jira, Git, Jenkins) is a plus.

Familiar with audit/compliance needs: ability to prepare artefacts and evidence for audits.

Solid problem-solving skills and demonstrable track record of reducing rework and failed transports.

Behavioural / soft skills
Clear, structured communicator able to work with technical teams and business stakeholders.
Strong organisational skills and attention to detail; disciplined about runbooks and documentation.

Proactive, takes ownership of incidents and release issues.

Comfortable working in 24/7-support environments and participating in on-call rotations if required.

English fluency; local language as required by the assignment.

Nice to have
Experience with Focused Build / Focused Run.

Knowledge of automated testing tools integrated with Solution Manager (eCATT, CBTA, or third-party test automation).

Exposure to cloud-hosted SAP landscapes (HANA, S/4HANA migrations).

Experience with SAP Transport Management Tooling and third-party transport orchestration.

Benefits

Fully remote work model

Mentorship– work closely with experienced engineers in a high-impact environment

International project– cybersecurity domain with real-world impact​

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT API integration Operations Remote Collaboration Writing Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the SAP ChaRM Specialist role.
  2. How would you approach your first 30 days at Madiff?
  3. Which of API integration, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the SAP ChaRM Specialist role because I can bring practical experience in API integration, Operations and Remote Collaboration, learn the team quickly, and contribute to the outcomes Madiff needs from this hire.

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