Clinisys

Professional Services Consultant (ICE) 12 Month FTC

United Kingdom full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Building anAI‑first organisationis central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.
Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities. 
KeyResponsibilities

Gather,document,andvalidatecustomerrequirementsandworkflows.

Configure,test,andimplementClinisysICEsolutions.

Facilitateworkshops,solutionreviews,UAT,training,andgo-liveactivities.

Supportintegrationandinteroperabilityactivitieswithconnectedhealthcaresystems.

Contributetoproductandprocessimprovementsthroughcustomerfeedbackandimplementationexperience.

Supportprojectdeliveryactivitiesincludingplanning,reporting,andstakeholderengagement.

Skills&Experience
Essential

Experiencewithinhealthcaretechnology,healthcaresoftware,clinicalsystems,orNHSenvironments.

Experienceimplementing,configuring,supporting,orconsultingonsoftwareapplications.

Experiencegatheringbusinessrequirementsandtranslatingthemintofunctionalsolutions.

Experiencesupportingsoftwaretesting,UAT,deployment,orimplementationactivities.

Understandingofhealthcareworkflowsandoperationalprocesses.

KnowledgeofhealthcareinteroperabilityandmessagingstandardssuchasHL7,FHIR,XML,orsimilar.

Experienceworkingdirectlywithcustomersinaprojectordeliveryenvironment.

Experiencedeliveringworkshops,trainingsessions,orprocessreviews.

Desirable

ExperiencewithClinisysICEorotherelectronicrequesting/ordercommunicationssolutions.

ExperienceworkingwithGPsystems,EPRs,PASsystems,orotherclinicalapplications.

Experiencewithhealthcareintegrationtechnologiesandmessaginginterfaces.

Experienceworkingforahealthcaresoftwaresupplier,NHSorganisation,orhealthcareconsultancy.

Moderateprojectmanagementexperience.

Bachelor'sdegreeorequivalentexperience.

FullUKdrivinglicenceandwillingnesstotravel.

This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.
Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Data Analysis Writing Professional Services Consultant Mid level

Likely questions

  1. Tell us about work you have done that is close to the Professional Services Consultant (ICE) 12 Month FTC role.
  2. How would you approach your first 30 days at Clinisys?
  3. Which of Data Analysis, Writing and Professional have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Writing and Professional.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Professional Services Consultant (ICE) 12 Month FTC role because I can bring practical experience in Data Analysis, Writing and Professional, learn the team quickly, and contribute to the outcomes Clinisys needs from this hire.

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