HB Travels

Client Services / Travel

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.
What You'll Do

Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions

Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction

Stay Informed- Keep up with industry trends, top destinations, and travel deals to offer expert recommendations

Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently

Problem-Solving- ️ Address client challenges before or during travel with proactive solutions

What Were Looking For

Passion for travel and helping others explore the world

Strong communication and interpersonal skills

Excellent organization and attention to detail

Self-motivated and comfortable working independently in a remote environment

Sales or customer service experience is a plus (not required)

Reliable internet, computer or smartphone, and a dedicated workspace

Must be 18+

What We Offer

‍ Comprehensive training and ongoing support

Flexible remote, work full-time or part-time

Exclusive travel discounts and perks

Supportive, collaborative remote team environment

Unlimited earning potential

IATA cards available for qualified agents

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Operations Remote Collaboration Sales Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Client Services / Travel role.
  2. How would you approach your first 30 days at HB Travels?
  3. Which of Customer Service, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Client Services / Travel role because I can bring practical experience in Customer Service, Operations and Remote Collaboration, learn the team quickly, and contribute to the outcomes HB Travels needs from this hire.

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