Children's Healthcare of Atlanta

Manager, Coding Hospital & Physician Services

United States full-time Executive Salary not listed
full-time Executive level Technology & IT Curated
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About the role

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Work Shift
DayWork Day(s)
Monday-FridayShift Start Time
8:00 AMShift End Time

4:30 PMWorker Sub-Type

RegularChildren’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description

Establishes and maintains an efficient and timely coding process while ensuring the accuracy and quality of coded and abstracted information for all patient types across all hospital campuses, physician services, and remote facilities of the Children's Healthcare of Atlanta system. Provides ongoing education to coders, physicians, and other clinical staff. Serves in a management and advisory capacity to the Coding staff and in an educational and advisory capacity to the clinical staff and physicians as it relates to documentation, coding, and regulatory compliance. Works effectively with the Director, HIS & Coding to increase and improve coding services.Experience
3 years of experience in health information management or coding management in a hospital or physician practice/clinic setting
Preferred Qualifications
N/A
Education
Associates degree in Health Information Management/Health Information Technology, or related healthcare field, or 3 years of managerial experience in Health Information Management or Coding
Certification Summary
Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), Certified Coding Specialist – Physician (CCS-P), or Certified Professional Coder (CPC)
Knowledge, Skills, and Abilities

Proven knowledge base in complete and accurate clinical documentation in all healthcare settings and for all healthcare disciplines

Demonstrated knowledge base and experience in acute care hospital and physician/clinic coding and billing practices

Demonstrated knowledge of the conventions, rules, and guidelines for multiple classification systems, including ICD-10 diagnosis and procedures, CPT and Evaluation & Management coding systems

Knowledge of multiple reimbursement systems (e.g., Medicare Severity-Diagnosis Related Groups (MS-DRG) and Ambulatory Payment Classification (APC)

Knowledge of clinical documentation improvement methodologies

Ability to accurately interpret and implement regulatory standards, including the National Correct Coding Initiative (NCCI) and Medically Unlikely Event (MUE) policies.

Ability to establish rapport with physicians and other healthcare practitioners

Must have strong analytical and critical thinking skills to support problem solving and associated change management.

Must be able to successfully pass the Basic Microsoft Office Skill Assessment at 80% or higher rating during pre-employment interview process

Job Responsibilities

Manages the daily operations of the Hospital Coding Department to promote steady workflow and data integrity.

Manages the daily operations of the Physician Practice Coding Department to promote steady workflow and data integrity.

Research coding questions and provide coder feedback - Ensures timely correction of coding errors and edits.

Ensures coding audits are performed concurrently and that the areas being audited are updated in conjunction with the department policies.

Oversees the monitoring of the aging and DNB accounts to ensure that accounts are coded in a timely manner and that performance is within established coding quality and productivity benchmarks.

Conducts regular audits and coordinates monitoring of coding accuracy, productivity, and available clinical documentation.

Ensures that audit reports are reviewed, accurate, and corrective action plans implemented.

Provides feedback and assists in facilitating and/or coordinating focused educational programs regarding coding and clinical documentation best practices to Coding and clinical staff as needed.

Interviews, hires and trains employees; plans, assigns and direct workflow, appraises employee performance; addresses complaints and resolving problems; and proactively manages production and quality control efforts.

Conducts trend analysis to identify patterns and variations in coding/documentation practices and case mix index.

Identifies process improvement opportunities within the Coding department and implements solutions.

Reviews claim denials and rejections pertaining to coding and medical necessity issues and implements corrective action plans as needed/required.

Works with Coding Supervisors to provide all Coding staff with annual, quarterly, semi-annual ICD-10-CM/PCS and/or CPT code changes and coordinates with Information Systems & Technology to ensure timely system updates.

Maintains all coding information and provides updated manuals, resources, and other coding material.

Monitors, verifies, and reconciles expenditures of budgeted funds, compiling information reflecting expenditures, and develop cost- comparisons. - Identify cost savings within the operation.

Actively participates in the Internal Audit Process exit conferences, providing clarification and supporting information necessary.

Collaborates with other coding managers outside of the organization to ensure consistent implementation of coding policies, procedures, and practice - Maintain strong communication with Director(s) and business partners in reporting of unbilled activities related to coding.

Mentors team members to encourage personal and professional growth.

Encourages ongoing skill development by providing opportunities for continued education.

Applies critical thinking, problem solving and change management skills to lead the process and team in identifying and resolving systemic issues.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
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Interview prep

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Executive
Technology & IT Data Analysis Operations Remote Collaboration Writing Executive level full-time

Likely questions

  1. Tell us about work you have done that is close to the Manager, Coding Hospital & Physician Services role.
  2. How would you approach your first 30 days at Children's Healthcare of Atlanta?
  3. Which of Data Analysis, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Manager, Coding Hospital & Physician Services role because I can bring practical experience in Data Analysis, Operations and Remote Collaboration, learn the team quickly, and contribute to the outcomes Children's Healthcare of Atlanta needs from this hire.

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