About the role
Purpose Preparation and processing of Proof of Claim 410A Part 5 Payment Ledgers; Discharge Audit ledgers; Acquisition Audit Ledgers and Notice of Final Cure Ledgers. Specific Duties, Activities and Responsibilities
Preparation of Proof of Claim payment histories per new BK federal rules effective 12/1/2015 Preparation of ledgers for NOFC responses, Discharge and Acquisition Audit referrals. Reviewing current and previous servicer payment history screens and translating into excel format to meet Federal Rule. Verifying the accuracy of all loan accounting to ensure the correct figures are used in the Proof of Claim. Following up with client for necessary loan documents, account information, and figures. Reviewing client systems to determine whether fees are recoverable to the borrower. Maintain good client relations and be detailed oriented Assist with other duties and special projects as needed. Meet all client and court deadlines and requirements.
Job Requirements
High school diploma required. Bankruptcy and/or Mortgage Servicing experience preferred but not required. Must have the ability to communicate with Trustees, Bankruptcy Courts, Local Counsel and Debtors Attorneys. Must have ability to interpret client systems. Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet. Must be organized and multi-task oriented. Must have excellent communication skills both verbal and written.
General Competency Factors
Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail and phone). Provides exceptional customer service to internal and external customers. Identifies and resolves problems in a timely manner. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm’s vision, mission, and core values. Processes work in compliance with Client requirements as well as SOPs and Operations Matrices. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Excellent problem solving and organizational skills. Must be a team player and willing to help others in their department whenever necessary. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change.
Originally posted on Himalayas