Virtual Rockstar

Medical Billing Specialist - Virtual Assistant

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

This is a remote position.

​Rockstar is hiring a full-time Medical Billing Specialist to support the billing operations of a fully remote pediatric therapy billing company.

This is an opportunity to join a high-performing, fast-growing billing team that supports pediatric therapy practices nationwide. If you are experienced in full-cycle medical billing, thrive in a high-volume environment, and take pride in accuracy and ownership, this role is for you.

About Our Client

Our client is a fully remote pediatric billing company dedicated to delivering accurate, efficient, and high-quality revenue cycle management for therapy practices. Their team combines a collaborative, supportive culture with high expectations for performance and accountability.

They are known for:

Strong attention to detail and billing accuracy

A commitment to continuous improvement and growth

Supporting both their clients and internal team members at a high level

This is a team of high-caliber professionals who take ownership of their work and are motivated to grow alongside the company.

Responsibilities

Full-Cycle Medical Billing
Manage the full billing cycle from claim submission through payment resolution

Submit and track insurance claims using payer portals (UHC, BCBS, Availity, Waystar, etc.)

Post insurance payments and adjustments accurately

Investigate, follow up on, and resolve denied or unpaid claims

Review and correct billing discrepancies efficiently

Claims Follow-Up & Performance
Manage high-volume claim follow-up workflows (goal: ~1,000 claims/week post-training)

Ensure timely resolution of outstanding accounts

Maintain accurate documentation of all billing activity

Insurance Verification & Authorization Support
Verify patient insurance eligibility and benefits

Obtain and track prior authorizations

Update patient records with accurate insurance information

Communicate with payers to clarify coverage and resolve issues

Administrative & Patient Support
Respond to billing-related inquiries via email and phone

Maintain and update electronic medical records

Support internal documentation and workflow tracking

Tools & Systems
Raintree EMR

Payer portals (UHC, BCBS, Availity, Waystar, etc.)

Google Workspace (Chat, Meet, Gmail, Voice)

​
Requirements

2+ years of experience in medical billing or revenue cycle management

Strong experience with full-cycle billing (claims, posting, denials, follow-up)

Familiarity with insurance verification and prior authorization workflows

Experience navigating multiple payer portals

Excellent written and verbal English communication skills

Highly organized with strong attention to detail

Self-starter who can work independently in a remote environment

Nice to Have
Experience with ABA therapy billing

Experience supporting pediatric therapy practices

What We’re Looking For
High-performance mindset — you take ownership and follow through

Assertive and proactive — you don’t wait to be told what to do

Eager to learn and grow within a fast-paced team

Comfortable with accountability and productivity expectations

Strong attention to detail with a commitment to accuracy

Commitment to consistent communication with client and team

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families across the globe.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Operations Remote Collaboration Writing Medical Billing Mid level

Likely questions

  1. Tell us about work you have done that is close to the Medical Billing Specialist - Virtual Assistant role.
  2. How would you approach your first 30 days at Virtual Rockstar?
  3. Which of Operations, Remote Collaboration and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Remote Collaboration and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Medical Billing Specialist - Virtual Assistant role because I can bring practical experience in Operations, Remote Collaboration and Writing, learn the team quickly, and contribute to the outcomes Virtual Rockstar needs from this hire.

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