Theradex Systems

Site Payment Analyst (Freelance/Temporary Contractor)

United Kingdom full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Who We Are
Celebrating 40+ years!
Theradex Oncology is a full-service CRO specializing in oncology. The company manages global oncology trials and programs. The company was founded in 1982 working with the National Cancer Institute, which led to its expansion to working with industry sponsors developing cancer therapeutics. As a service-based company we support both domestic and international sponsors in the conduct of both early and late phase trials.
What You'll Do
As part of Theradex Oncology, you will have the opportunity to work with one of the largest professional teams focused solely on the development of cancer therapies. Cancer research continues to evolve as new therapies and therapeutic approaches are discovered, as part of the team you will work to support our sponsors in the development of these therapies. Theradex Oncology is an environment for highly motivated individuals who want to make a difference.
We are hiring a Full time, Site Payment Analyst (Freelance/Temporary Contractor) either based in UK, Spain or Bulgaria on a 6- 12 months contract (Home Based).
The Site Payment Analyst will be responsible for the administration, tracking and reconciliation of investigator site payments across assigned clinical studies. The role supports study teams by ensuring site invoices are accurately reviewed, logged, tracked and processed in accordance with Clinical Trial Agreements, study budgets and company procedures. The Site Payment Associate acts as the primary coordinator for site payment administration and maintains accurate payment records to support financial oversight, reporting and study reconciliation activities.
The primary responsibilities of this position include, but are not limited to, the following:
Site Payment Administration
Receive, review and log investigator site invoices and payment requests.

Verify invoices against executed Clinical Trial Agreements, approved budgets and study payment schedules.

Maintain accurate records of invoices received, approved, paid and outstanding.

Track payment status and ensure payment requests are progressed in accordance with study timelines.

Follow up with investigator sites regarding missing, incomplete or duplicate invoices.

Support the resolution of invoice queries and payment discrepancies.

Payment Tracking and Reconciliation
Maintain study-specific payment trackers and payment logs.

Record invoice numbers, payment references and payment status.

Reconcile invoiced amounts against study activity, contractual obligations and payment records.

Assist with the identification of overpayments, underpayments and duplicate billings.

Support study close-out payment reconciliation activities.

Study and Financial Support
Review study reports, EDC data and supporting documentation to confirm invoiced activities where required.

Assist with tracking site startup fees and recurring site costs.

Generate payment status reports for study teams and management.

Support accrual tracking and financial reporting activities as required.

Stakeholder Communication
Act as a point of contact for investigator sites regarding payment-related queries.

Liaise with Clinical Research Associates, Project Managers, Contracts and Finance teams to resolve payment issues.

Escalate complex payment discrepancies, contractual issues or financial risks to management.

Compliance and Quality
Ensure payment documentation is complete, accurate and audit ready.

Follow company SOPs, study-specific procedures and applicable regulatory requirements.

Participate in quality reviews and process improvement initiatives related to site payment administration.

What You Need
Qualifications and Experience
Essential
Degree or equivalent experience in Life Sciences, Business Administration, Finance or a related discipline.

2+ years prior relevant experience in a CRO, pharmaceutical/drug R&D environment, laboratory/clinical supply vendors, imaging vendors or hospital/pharmacy systems. (Required)

Understanding of Clinical Trial Agreements and site budgets.(Required)

Familiarity with CTMS, EDC systems or financial management tools.(Required)

Electronic data capture (EDC) systems.(Required)

Prior grant payment system experience required - Greenphire /Medidata or similar clinical trial site payment platform.

Preferred
Previous administrative experience within clinical research, finance or project support.

Experience reviewing invoices or supporting financial reconciliation activities.

Experience working with spreadsheets and data tracking tools.

Excellent written and verbal communication skills.

Familiarity with PowerBi, Power Automate, PowerApps

Key Competencies
Strong attention to detail.

Excellent organisational and time management skills.

Ability to manage multiple priorities and deadlines.

Analytical and problem-solving mindset.

Strong customer service and stakeholder management skills.

Ability to work independently and as part of a global team.

This job does not offer company sponsorship Theradex is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

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Mid
Technology & IT Administration Customer Service Data Analysis Finance Operations Mid level

Likely questions

  1. Tell us about work you have done that is close to the Site Payment Analyst (Freelance/Temporary Contractor) role.
  2. How would you approach your first 30 days at Theradex Systems?
  3. Which of Administration, Customer Service and Data Analysis have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration, Customer Service and Data Analysis.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Site Payment Analyst (Freelance/Temporary Contractor) role because I can bring practical experience in Administration, Customer Service and Data Analysis, learn the team quickly, and contribute to the outcomes Theradex Systems needs from this hire.

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