Mutual Of Omaha

Business Systems Consultant I/II/III

Puerto Rico, United States full-time Mid $75,500 - $133,500
full-time Mid level Technology & IT Salary listed Curated
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About the role

Are you a problem-solver who loves turning complexity into clarity? We’re looking for a Business Systems Consultant (BSC I, II, or III)—depending on your experience—to join our Modern Policy Admin team. In this role, you’ll keep our systems running smoothly, lead process improvements, develop test automation, and help coach and mentor newer BSAs. If you’re the kind of person who speaks up, drives results, and enjoys guiding others, this could be the perfect next step in your career.
WHAT WE CAN OFFER YOU:

Estimated Salary (Levels have variable responsibilities and qualifications)
Business Systems Consultant I: $75,500-$97,000, plus annual bonus opportunity.

Business Systems Consultant II: $86,000-$133,500, plus annual bonus opportunity.

Business Systems Consultant III: $99,000-$133,500, plus annual bonus opportunity.

401(k) plan with a 2% company contribution and 6% company match.

Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.

Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

Lead requirements gathering, hypothesis development, and gap analysis while guiding and mentoring Business Systems Analysts (BSAs) to deliver high-quality outputs.

Direct cross-functional initiatives and process improvements, aligning workflows, compliance, and business objectives across teams.

Oversee test strategy development (manual and automated), including planning, prioritization, quality review, and execution.

Build business cases and drive change initiatives, including vendor management, stakeholder communication, and adoption of Agile and project management practices.

WHAT YOU’LL BRING:

Solid business analysis skills with 5 + years of proven experience gathering requirements, analyzing workflows, and supporting system or process changes.

Strong attention to detail, communication and collaboration skills, with the confidence to speak up, influence decisions, and build relationships across teams.

Ability to thrive in a fast-moving environment—skilled at prioritizing, problem-solving, and driving results.

Experience with Agile, SDLC, or similar methodologies.

Strong skills in process mapping, event driven architecture and understanding complex system integrations.

You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.

Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

Insurance industry knowledge (life, health, annuities, or pensions).

Understanding of industry standard payment processes and related compliance.

Working knowledge of qTest, Postman, Karate, MuleSoft, and S

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process, email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking on the status.
Stay Safe from Job ScamsMutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!
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Salary: C24/25/26 | Pay Scale: CRP C25 - AnnualOriginally posted on Himalayas

Interview prep

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Mid
Technology & IT Human Resources Project Management Business Systems Consultant Mid level

Likely questions

  1. Tell us about work you have done that is close to the Business Systems Consultant I/II/III role.
  2. How would you approach your first 30 days at Mutual Of Omaha?
  3. Which of Human Resources, Project Management and Business have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Project Management and Business.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Business Systems Consultant I/II/III role because I can bring practical experience in Human Resources, Project Management and Business, learn the team quickly, and contribute to the outcomes Mutual Of Omaha needs from this hire.

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