Automotive Warranty Network, Inc.

Volvo Automotive Warranty Administrator

United States full-time Mid $45,000 - $65,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

Because of our amazing growth in the marketplace, we have multiple Warranty Administratorpositions available for several manufacturers to join the other 300 warranty administrators on ourteam. This is a great opportunity for any experienced Warranty Administrator to work from homeand focus solely on warranty administration!
We work with nearly every manufacturer in the country and we do it the right way. If you want to focus on one thing and that is being the best Warranty Administrator, please apply today.
SUMMARY OF POSITION:
The position REQUIRES previous Automotive Dealer Warranty Administrator experience managingwarranty claims as outlined below. This candidate must demonstrate excellent customer servicethrough accurate claims processing while looking out for training opportunities within thedealerships, and maintaining a presence of professionalism and integrity. This is a full-timeopportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. All equipment provided and training of new DMS systems. This is not an entry-level position, you must have 3 years of prior warranty administration experience.
REQUIRED EXPERIENCE:

Previously held position as a Warranty Administrator in a franchised Automotive Dealer

Minimum 3 years experience required

Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance

QUALIFICATIONS / REQUIRED SKILLS:

The ability to motivate others to achieve their highest potential particularly those within the dealership

Good working knowledge of DMS software

Knowledge of automotive dealership service departments

Knowledge of warranty accounting processes

Proficient at reading technician stories and applying appropriate labor codes

Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES / DUTIES:

Review claims for manufacturer's compliance with policy and procedures

Utilize our proprietary CARS application to assist in dealer compliance issue

Book claims

Code claims

Submit claims for payment

Accounting and clearing differences in payment

Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients

Maintain appropriate certifications and knowledge of updated P&P

Help dealerships stay compliant with manufacturer’s policy

JOB LOCATION:
Work remotely in the U.S. or at our Greenwood Village, CO office if close enough.
BENEFITS AND COMPENSATION:

Free Health Insurance for employee

Free dental and vision care for employee

6% 401K match available

Guaranteed Salary for first 90 days during probationary period

Commission only after 90 days

$100 per month Internet Stipend after 90 days

$45k-$65k+ per year

IN SUMMARY:

Long standing, stable company with huge growth potential

Company focus on promoting from within

Being treated like the auto professional you are

Ability to make a good income based on your ability

Do what you like in an environment of respect

Great benefits

Working from home and avoid the drive

WHO WE ARE:
Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As afamily owned company, we are able to offer the best support in the business and allow you to berecognized for the unique talent you have as a Warranty Administrator. You are not a number, ourpeople are our greatest asset, and we will prove it with the amount of support we have as acompany. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1300 very satisfied clients and have for over 35 years.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Accounting Administration Volvo Automotive Warranty Mid level

Likely questions

  1. Tell us about work you have done that is close to the Volvo Automotive Warranty Administrator role.
  2. How would you approach your first 30 days at Automotive Warranty Network, Inc.?
  3. Which of Accounting, Administration and Volvo have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Administration and Volvo.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Volvo Automotive Warranty Administrator role because I can bring practical experience in Accounting, Administration and Volvo, learn the team quickly, and contribute to the outcomes Automotive Warranty Network, Inc. needs from this hire.

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