Goldbelt

IT Documentation Specialist

United States full-time Mid $83,000 - $86,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity.Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamiccybersecurity solutions that effectively address the needs of customers. Nighthawk’s flexibility and expertise across the cybersecurity fieldprovides customized solutions to our customer's unique needs.
Summary:
The IT Documentation Specialist develops, maintains, reviews, and organizes technical and operational documentation supporting EFMSS and associated IT systems and applications. The position ensures that system operations, configurations, processes, work specifications, business practices, business requirements, and application and reporting information are accurately documented and maintained in accordance with established requirements.

Responsibilities

Essential Job Functions:

Maintain documentation related to NPS operations, work specifications, system configurations, business practices, and business requirements.

Ensure all processes are documented properly in the appropriate systems manuals.

Conduct quality reviews of documentation before acceptance and routine quarterly reviews.

Perform other duties as needed.

Qualifications

Necessary Skills and Knowledge:

Knowledge of technical writing and documentation principles and practices.

Knowledge of IT operations, systems, applications, and technical processes.

Ability to understand and document technical processes, system configurations, workflows, and operational procedures.

Ability to translate complex technical information into clear, organized, and understandable documentation.

Strong attention to detail and quality control skills.

Minimum Qualifications:

Minimum 2-3 years of experience developing, maintaining, editing, or managing technical documentation.

Experience documenting technical processes, procedures, systems, or applications.

Experience using Microsoft Office or comparable documentation tools.

Preferred Qualifications:
Associate's or bachelor's degree in Technical Writing, Communications, Information Technology, Information Systems, English, or a related field.
Pay and Benefits
The annual salary range for this position is $83,000 to $86,000.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Data Analysis Operations Writing Documentation Specialist Mid level

Likely questions

  1. Tell us about work you have done that is close to the IT Documentation Specialist role.
  2. How would you approach your first 30 days at Goldbelt?
  3. Which of Data Analysis, Operations and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the IT Documentation Specialist role because I can bring practical experience in Data Analysis, Operations and Writing, learn the team quickly, and contribute to the outcomes Goldbelt needs from this hire.

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