About the role
About Our Organization
Our organization is affiliated with an established insurance company that has served working families for more than 70 years. Operating throughout the United States, Canada, and New Zealand, the company specializes in providing life insurance, accident protection, and supplemental health benefits to members of labor unions, credit unions, professional associations, and other eligible groups.
Our mission is to help individuals and families better understand their available benefits and make informed decisions about their financial protection. Through a personalized, relationship-driven approach, representatives provide professional guidance, review coverage options, and assist members through a convenient virtual service experience.
Key Responsibilities
Assist eligible members with benefit enrollment information and verification of program eligibility.
Handle incoming customer service calls and address questions regarding benefits and coverage.
Conduct follow-up calls with individuals who have requested additional information or assistance.
Schedule and facilitate virtual consultations to discuss available protection programs.
Evaluate individual needs and present suitable insurance solutions using company-provided assessment tools.
Guide clients through coverage selections, application procedures, and enrollment documentation.
Maintain organized and accurate records of member communications and account activity.
Attend regular training sessions and collaborate with leadership to remain informed about products, services, and program changes.
What We Provide
Comprehensive Training: Structured onboarding, ongoing coaching, and professional development resources.
100% Remote Work: Perform your responsibilities from home using virtual communication tools.
Weekly Compensation: Competitive performance-based earnings with weekly payment opportunities.
Additional Incentives: Opportunities to earn performance bonuses based on individual achievements.
Career Advancement: Defined pathways for professional growth and potential leadership opportunities.
Health Benefits: Access to available health benefit programs after 90 days, subject to eligibility.
Flexible Work Environment: Scheduling flexibility that supports a healthy balance between work and personal commitments.
Supportive Leadership: Continued mentorship, team collaboration, and access to resources designed to support your success.
Originally posted on Himalayas