MicroSourcing

Billing Specialist

Philippines full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Discover your 100% YOU with MicroSourcing!
Position: Billing Specialist
Work setup & shift: WFH, Night shift
Why join MicroSourcing? You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role: As a Billing Specialist, you will:

Identify and resolve patient and insurance billing issues.

Verify benefits for various service lines.

Follow-up on denied, appealed, and reconsideration of claims.

Manage patient AR by collecting outstanding accounts, processing payments, and discussing insurance and billing questions.

Update insurance payor information and profiles.

Support clinical staff, physicians, and front office staff with questions regarding insurance policies, authorizations, and payments.

Analyze insurance processes, productivity, aging, and revenue cycle reporting.

Adhere to HIPAA guidelines and maintain strict patient confidentiality.

Answer incoming patient and insurance calls.

Apply working knowledge of Medicare, Medicaid, Commercial Insurance Payors, Workers' Compensation, and Managed Healthcare.

What You Need: Non-negotiables

High School Diploma or equivalent.

Proven success working with medical providers, support staff, and patients in a collaborative environment.

Competency with current ICD/CPT codes and mental health or primary care coding.

Strong ability to review and interpret patient bills and Explanation of Benefits (EOBs).

Ability to identify incorrect data and perform appropriate corrections independently.

Preferred skills/expertise

Accredited or certified biller/coder with mental health billing experience.

Previous experience with medical billing software systems.

Experience working in a fast-paced medical office environment.

Knowledge of patient registration, charge entry, and medical policies.

Advanced problem-solving, error detection, and interpersonal communication skills.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%!
For more information, visit
*Terms & conditions apply
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Billing Specialist Technology Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Billing Specialist role.
  2. How would you approach your first 30 days at MicroSourcing?
  3. Which of Billing, Specialist and Technology have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Billing, Specialist and Technology.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Billing Specialist role because I can bring practical experience in Billing, Specialist and Technology, learn the team quickly, and contribute to the outcomes MicroSourcing needs from this hire.

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