National Claims Assistance Inc

Customer Service Claims Representative

Remote, United States remote Entry $35,000 - $42,000
remote Technology & IT Salary listed Curated
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About the role

Headquarters: United States

Employment Type
1099 Independent Contractor
Flexible hours Full-Time/Part-Time

Why Work Here?
Positive impact fighting for fair treatment of others; unlimited income potential; excellent training environment; flexible schedule

WORK FROM HOME - VIRTUALLY HELP CLIENTS ALL OVER THE COUNTRY OR IN YOUR HOME STATE
Please apply if you live in the following states: AZ,CA,CO,GA,HI,IN,MD,MN,MT,NV,NJ,NM,NC,OH,OK,PA,RI,UT,VA,WV,WI

We’re looking for independent, ambitious, positive and dependable individuals to provide excellent customer service to homeowners. We conduct virtual property inspections using secure web conferencing software to help document property damage for homeowners.. Our company represents property owners to ensure their insurance company treats them with respect & pays them fairly. The position offers comprehensive training and ongoing support. It provides a flexible schedule and competitive commission-based earning potential. Our profession is inflation resistant. There is room for steady growth and a greater demand for our services during inclement weather.

We do not sell insurance and we do not work for insurance companies. We advocate on behalf of homeowners throughout the insurance claims process.

No experience necessary. WE PROVIDE TRAINING !!

Work can be done from home using video-conferencing software

Must be able to pass the applicable state licensing exam

Company Overview, Interview and Q&A will be done via ZOOM!

Must be at least 18 years of age

About Us
Our licensed Public Adjusters serve as consumer advocates for homeowners. Our adjusters are licensed by the applicable State Department of Insurance. Our organization has been in business for 32 years, recognized as the largest public adjusting firm in the country.

Compensation
Commission based. Annual earnings typically range from $35,000 to $150,000 depending on performance.

This is a remote position.

To apply: https://weworkremotely.com/remote-jobs/national-claims-assistance-inc-customer-service-claims-representative

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Remote Collaboration Customer Service Claims remote

Likely questions

  1. Tell us about work you have done that is close to the Customer Service Claims Representative role.
  2. How would you approach your first 30 days at National Claims Assistance Inc?
  3. Which of Customer Service, Remote Collaboration and Customer have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Remote Collaboration and Customer.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Customer Service Claims Representative role because I can bring practical experience in Customer Service, Remote Collaboration and Customer, learn the team quickly, and contribute to the outcomes National Claims Assistance Inc needs from this hire.

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