About the role
Company Description
DataBP is a fast-growing SaaS company that simplifies how financial market data businesses run. Exchanges, index providers, trading platforms and data vendors use our platform to manage data licensing, usage reporting, pricing, billing and customer management in one place, so they can operate more efficiently, stay compliant and grow revenue.
Role Description
This is a full-time remote role for a Client Delivery Manager (EMEA), based in the Netherlands. You’ll own delivery for a portfolio of EMEA market data clients throughout the client lifecycle, from initial implementation to ongoing reports, enhancements and change requests. You’ll work closely with our Account Management, Implementation, Solution Architecture and engineering teams.
This is a client-facing delivery role, not an engineering role. You’ll translate our clients’ commercial and operational goals into what our teams build and configure, and make sure it lands on time and to scope.
Own delivery for assigned EMEA clients, including major exchanges and data vendors
Run discovery sessions to understand clients’ market data policies, licensing models and business objectives
Advise clients on best practice for data licensing, entitlements, usage reporting, audits and billing
Translate requirements into delivery plans and prioritised workstreams
Plan, prioritise and track configuration and development work in Jira
Manage scope, timelines and budget on time-and-materials engagements
Identify risks, remove blockers and escalate where needed
Lead status meetings and senior stakeholder communications
Coordinate UAT and go-live for new implementations and ongoing change
Required Qualifications
5+ years in client delivery, client success, professional services, implementation consulting or technical account management, ideally in financial markets
Proven experience leading enterprise client engagements from discovery through delivery
Strong requirements-gathering and planning skills
Experience coordinating technical teams without direct line management
Ability to manage several enterprise clients and competing priorities at once
Experience with Jira and Confluence
Assertive, organised, and comfortable leading client-facing meetings
Right to work in the Netherlands
Preferred Qualifications
Market data administration experience, on either the consumer or the provider side
Experience working with major vendors and exchanges such as LSEG Data & Analytics, Bloomberg, FactSet, ICE, S&P Global, Euronext, Deutsche Börse or SIX
Knowledge of market data licensing, exchange agreements, redistribution rights, entitlements (e.g. DACS, EMRS) and usage or audit reporting
Experience supporting exchanges, index providers, banks, asset managers or other capital markets organisations
We’re looking for someone self-motivated who is comfortable working independently and taking ownership of their deliveries.
Originally posted on Himalayas