TKO Group Holdings, Inc.

Specialist, Employee Experience

United States full-time Mid $52,500 - $70,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

Who We Are:
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.Logistics: Location: Remote – US

Specialist, Employee Experience & Program Operations
About TKO
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Overview
The Specialist, Employee Experience will support how employees experience TKO across key moments in the employee lifecycle, including onboarding, performance management, talent and leadership development, recognition, transitions, and employee communications.
This role will help coordinate and continuously improve employee-facing People + Culture programs and experiences. The Specialist will work closely with People + Culture, People Insights, Internal Communications, IT, business units, and manager communities to organize programs, develop clear and engaging content, support employee listening activities, and turn feedback into practical improvements.
The ideal candidate is highly organized, creative, detail-oriented, collaborative, and employee-centered, with the ability to manage multiple priorities and deliver polished work in a fast-paced environment.

Responsibilities
Employee Experience Support

Support the planning, coordination, delivery, and continuous improvement of the employee experiences across key moments in the employee lifecycle including onboarding, performance management, talent and leadership development, recognition, transitions, and employee communications.

Use employee feedback, data, research, and business context to identify opportunities to improve clarity, consistency, connection, and ease of use.

Help track activities, deliverables, and measures related to employee experience initiatives.

Onboarding Experience

Support the onboarding experience across preboarding, the first day, the first week, and beyond.

Help maintain onboarding communications, resources, manager expectations, and materials that help new hires feel prepared and connected.

Gather onboarding feedback and help identify and prioritize improvements.

People + Culture Communications and Engagement

Support the People + Culture communications calendar and editorial rhythm in partnership with Corporate Communications.

Develop and maintain clear, relevant, and engaging content, templates, visual assets, and communication campaigns across key life-cycle events like recruiting, onboarding, employee and leadership development, performance management, change management and transitions.

Support the implementation of communication tools, templates and measurement practices to measure the success of regular communications and updates, and help understand its impact and effectiveness.

Employee Listening and Surveys

Support engagement, onboarding, lifecycle, pulse, and targeted surveys in partnership with People Insights.

Coordinate survey logistics, communications, follow-up activities, and documentation.

Review employee feedback and data to identify themes and summarize insights.

Help communicate what was heard, what is being prioritized, and what will happen next.

Project and Stakeholder Coordination

Coordinate external partners, facilitators, vendors, and internal stakeholders supporting leadership development experiences and business simulations.

Coordinate cross-functional work across People + Culture, People Insights, Internal Communications, IT, business units, and manager communities.

Manage timelines, action items, content reviews, and deliverables across multiple projects.

Maintain a high standard of quality, consistency, detail, and follow-through.

Requirements

3+ years of progressively responsible experience in employee experience, people programs, talent management, internal communications, organizational development, employee listening, or a related field.

Experience supporting or improving an onboarding program or other employee-facing People + Culture or HR program.

Experience coordinating leadership development, cohort-based learning, executive programs, employee experiences, or complex events from planning through delivery.

Experience supporting employee surveys, listening activities, feedback efforts, or related data collection.

Experience managing workplans, risk/issues logs, project status updates, and cross-functional dependencies.

Strong written and verbal communication skills, with the ability to make complex topics clear, relevant, and engaging.

Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.

Comfort working with employee feedback and data to identify themes and support recommendations, including intermediate Excel skills such as sorting, filtering, pivot tables, lookups, and basic analysis.

Sound judgment when working with confidential employee information and sensitive organizational topics.

Exceptional attention to detail and a high bar for quality, consistency, and follow-through.

A practical, employee-centered mindset, a bias toward continuous improvement, and the ability to work effectively in a fast-paced, changing environment.

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.
Hiring Rate Minimum:
$52,500 annually (minimum will not fall below the applicable State/local minimum salary thresholds)Hiring Rate Maximum:
$70,000 annuallyTKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
Originally posted on Himalayas

Interview prep

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Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Digital Marketing Excel Human Resources Operations Project Management Mid level

Likely questions

  1. Tell us about work you have done that is close to the Specialist, Employee Experience role.
  2. How would you approach your first 30 days at TKO Group Holdings, Inc.?
  3. Which of Digital Marketing, Excel and Human Resources have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Digital Marketing, Excel and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Specialist, Employee Experience role because I can bring practical experience in Digital Marketing, Excel and Human Resources, learn the team quickly, and contribute to the outcomes TKO Group Holdings, Inc. needs from this hire.

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