Nolan Transportation Group

Logistics Incident Analyst

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

COMPANY STATEMENT:
As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain.
Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day.
JOB PURPOSE:
The Logistics Analyst works with clients on incident management within their supply chain. The position functions at a global level and supports a core team of individuals within that supply chain.
CRITICAL JOB FUNCTIONS:

Data Entry

Follow-up (email and phone) with transportation carriers

Follow-up (email and phone) with clients

Gather and organize all relevant documentation to support incidents under review

Summarize information to concisely convey key facts

Review of open incidents and use corrective action plans to drive to closure

Identify and review trends in the client’s market place

Participation and leadership of materials shared on conference calls

SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:

Highly organized

Strong attention to detail

Strong interpersonal skills

Concise communication skills over email and phone

Ability to influence individuals

Ability to prioritize workload

Ability to work swell individually as well as among a team

JOB REQUIREMENTS:

Experience using Excel

Knowledge of or ability to quickly learn a new system (Microsoft SharePoint)

Associates degree or comparable work experience

EEOC/ADA STATEMENT:
We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
RECRUITMENT SCAM NOTICE:
Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘.'
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Excel Human Resources Operations Writing Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Logistics Incident Analyst role.
  2. How would you approach your first 30 days at Nolan Transportation Group?
  3. Which of Excel, Human Resources and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Excel, Human Resources and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Logistics Incident Analyst role because I can bring practical experience in Excel, Human Resources and Operations, learn the team quickly, and contribute to the outcomes Nolan Transportation Group needs from this hire.

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