About the role
About the Opportunity On behalf of our client, we are hiring an E-Commerce Manager to drive online sales growth and strengthen the brand’s presence across digital channels in Vietnam. Our client is a fast-growing international dairy group with more than 5,000 employees worldwide and an end-to-end supply chain in the Netherlands. Its star brand is one of the fastest-growing infant formula brands in the world and leads the global goat milk nutrition category. Joining the Marketing team as an E-Commerce Manager and reporting to the Marketing Director, you will take full ownership of the brand’s e-commerce business across the company website and key online marketplaces. You will be accountable for online sales performance, and for ensuring effective execution together with the local distributor and marketplace partners. Key Responsibilities E-Commerce & Website Management: Manage the day-to-day operation and performance of the brand’s e-commerce website. Keep product information, pricing, promotions, content and availability accurate, and continuously improve the online customer journey. Marketplace Management: Manage the brand’s presence and performance on key marketplaces (e.g. Shopee, Lazada, TikTok Shop). Ensure consistent listings and brand presentation, and drive visibility, traffic, conversion and sales. Commercial Planning & Promotions: Develop and manage the e-commerce promotional plan around key sales periods, campaigns, product launches and marketplace events, in line with wider commercial and marketing priorities. Sales Forecasting & Performance Reporting: Build and maintain e-commerce sales forecasts. Analyse sales trends, risks and gaps, and report performance regularly with clear insights and recommended actions. Distributor Coordination: Work closely with the local distributor on forecasts, stock availability, pricing and operational requirements, ensuring agreed activities are executed correctly and on time. Market & Competitor Insights: Monitor e-commerce trends, consumer behaviour and competitor pricing and promotions, and share relevant insights and recommendations with internal stakeholders. Requirements Bachelor’s degree in Business, Marketing, E-commerce or a related field. 3–5 years of experience in e-commerce, digital commerce, online sales or a similar role. Strong working proficiency in English. Strong understanding of the Vietnam e-commerce and marketplace landscape. Proven experience in e-commerce planning, promotions and online sales forecasting. Strong operational and planning skills, with the ability to interpret sales and performance data and translate insights into action. Proactive, energetic and commercially minded, with a strong sense of ownership. Experience using Shopify is an advantage. Benefits Competitive salary and benefits package (details to be confirmed with the client) Open, down-to-earth and entrepreneurial international working environment Clear room for personal development and to grow your career with a fast-growing global brand For more details, contact: Xuan Nguyen - Recruitment Consultant Email: Whatsapp/Zalo: +84 776 736 130Originally posted on Himalayas