About the role
Overview
We are seeking a Senior Program Manager to lead enterprise-scale Sirion CLM implementations for US clients. This senior, client-facing role owns end-to-end program delivery, executive stakeholder management, commercial performance, and leadership of cross-functional teams. The role also supports pre-sales through scoping, delivery planning, estimation, and staffing.
Responsibilities
Program Delivery & Governance
• Own end-to-end delivery of Sirion CLM implementations from initiation through go-live and stabilization.
• Develop and manage integrated program plans covering scope, timelines, milestones, resources, risks, and dependencies.
• Ensure delivery is on time, within scope and budget, and aligned with contractual commitments.
• Establish program governance, including steering committees, status reporting, decision-making, and escalation mechanisms.
• Proactively manage delivery risks, issues, resource constraints, and dependencies across Sirion, client, thirdparty, and other Consilio workstreams.
• Capture lessons learned and apply them to improve delivery practices across future Sirion engagements.
Client & Executive Stakeholder Management
• Serve as the primary client-facing delivery leader and build strong relationships with executive sponsors and senior stakeholders.
• Lead steering committees, executive updates, program reviews, and escalation discussions.
• Maintain alignment on scope, responsibilities, priorities, timelines, and outcomes.
• Communicate delivery challenges clearly and drive timely decisions and resolution.
• Maintain strong client relationships and accountability for client satisfaction throughout the engagement.
Financial & Commercial Management
• Own program financials, including revenue, cost control, margin management, and forecast accuracy.
• Manage delivery against the Statement of Work and identify potential scope changes early.
• Manage change requests and assess their impact on effort, cost, resources, and timelines.
Team Leadership
• Lead cross-functional teams comprising functional consultants, Solution Architects, technical consultants, integration specialists, testing teams, and other implementation resources.
• Manage virtual and globally distributed teams, including onshore and offshore delivery.
• Establish clear accountability across workstreams and mentor project managers and delivery team members.
Pre-Sales Support
• Participate in client scoping sessions to understand scope, timelines, delivery requirements, dependencies, and client responsibilities.
• Partner with the Solution Architect and subject-matter experts to translate the agreed scope into an executable implementation plan.
• Develop effort estimates, staffing plans, timelines, delivery assumptions, and inputs for proposals and Statements of Work.
• Support RFP/RFI responses and client presentations from a program-delivery perspective.
• Ensure delivery risks, assumptions, dependencies, scope boundaries, and client responsibilities are documented before contracting.
• Support transition from pre-sales into implementation, ensuring won engagements are correctly mobilized for delivery, financial reporting, and invoicing.
Qualifications
Required Experience
• 10+ years of program/project management, consulting delivery, or enterprise software implementation experience.
• Demonstrated experience leading large, US-based Sirion CLM implementations is required.
• Proven experience leading large, complex, multi-workstream enterprise implementations through go-live.
• Strong understanding of the Sirion implementation lifecycle and CLM processes.
• Strong client-facing experience, including managing executive stakeholders, difficult conversations, and escalations.
• Experience owning program financials, commercial commitments, scope, and change control.
• Experience supporting pre-sales scoping and estimation for enterprise implementation engagements.
• Experience leading virtual, cross-functional, and globally distributed delivery teams.
• Excellent communication, stakeholder management, negotiation, and problem-solving capabilities.
Preferred Qualifications / Certifications
• Sirion certification or formal Sirion training.
• PMP, PRINCE2, or equivalent program/project management certification are a plus.
• Consulting or systems integration background.
Consilio’s True North Values
Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter.
Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions.
Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.
Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Originally posted on Himalayas