Smith's Group

Digital Solution Architect (SSA)

United States full-time Mid $123,259 - $184,888
full-time Mid level Technology & IT Salary listed Curated
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About the role

Job Purpose:
The Digital Network Solution Architect is responsible for designing and developing digital network solutions for a variety of customer projects across all market verticals. They will use their product knowledge and interface between technology and technical service as well as research to recommend the most suitable solutions for each customer.
They will work closely with the regional sales and programs teams as well as with customers to define requirements and deliverables for a successful solution implementation.
The network Solution Manager is part of the digital team, working closely with Sales, Products & Technology, Program Management, Service, Distributors, and overall business management to deliver successful pursuit outcomes. This role also requires deep engagement with 3rd party providers of software and hardware from time to time to develop a turnkey solution that complements our capabilities and expands the market share for Smiths Detection
Responsibilities:
Pre-Sales Support – bids, tenders, and pursuits

Primary point of contact for technical information on digital products and solutions for bids and tenders

Providing material and documentation support for tender submissions

Design and develop digital network solutions that meet customer requirements.

Research and recommend the most suitable solutions for each customer.

Provide technical advice and guidance on digital network solutions.

Generate high level network, concept, and solution drawings

Generate high level scope statements and implementation plans for digital solutions

Provide VM requirements documentation based on the site/solution requirements

Provide HW requirements documentation and part numbers (if available) based on the site/solution requirements for cost estimation

Supporting the Sales function to increase sales of security solutions including sales training, sales support, bid/tender support, customer presentations and developing the solution

Providing SME into the business to all functions

Translating requirements into an architecture that forms the basis of a solution

Programs Support

Support programs is finalizing scope and implementation documentation for digital solutions

Generate network and solution diagrams

Support programs teams with technical discussions on the solution along with the customer

Support programs teams with engagement of 3rd party material and resource providers

Defining prerequisites for solution deployment

Facilitate and support the generation of matrix routing configuration

Support with SPOE tickets associated with digital solutions

Support in cyber security discussions and documentation associated with the deployment of digital solutions

Supporting programs/projects in design, planning and governance

Interfacing with R&D to resolve possible quality issues out of service’s scope

Peer review network drawings, architecture and plans for project teams

Solution and Market Feedback to business

Monitor and analyze deployed digital solutions for their performance, relevant and suitability in an evolving environment

Develop and maintain the solutions from a products perspective

Develop and maintain relationships with customers and other key stakeholders.

Ensure compliance with security, privacy, and industry standards.

Provide new market and regulatory requirements information to the relevant product management teams

Interface with customer community and key industry stakeholders to get feedback about products and lead the design of solutions to their security operations challenges

Provide the link between technology/product lines and customers during the pursuit

Supporting market research efforts, collecting information about potential markets, customers, and competitive products as well as the likelihood and risks of anticipated market developments

Developing relationships with 3rd party suppliers and system integrators

Supporting the selection of the most appropriate products- research and evaluate new technologies/products that could form part of a solution

Complying with and ensuring compliance with company HSE policies

Developing and maintaining relevant network documentation, including standardization of documentation for future use

Technical Knowledge, Skills and Abilities:

Bachelor’s Degree in Computer Science, Information Systems, or related field.

Deep knowledge of Smiths Detection’s products and their capabilities

Knowledge of security best practices and industry standards.

Excellent problem-solving and communication skills.

Ability to work both independently and in a team environment.

Significant experience and in-depth knowledge in solution design

Knowledge of network protocols such as TCP/IP, UDP, and HTTP.

Led or been an active participant in projects encompassing cross functional teams. Project management experience preferred

Broad experience and understanding of detection technologies and their application

Expertise & Experience in IT environments and network solutions

Experience in working with sales organization and or sales experience; also experience in dealing directly with customers

Knowledge of security operations, relevant regulations

MS Office Access, AutoCAD and Visio also preferred

Working knowledge of SAP

Planning and Decision Making:

Project Management skills

Leadership skill to lead cross function team

Good stakeholder management and strong influencing skills

We offer…
Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please email .
The total compensation for this position ranges from $123,259 - $184,888/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details, please visit the Rewards & Benefits tab on our main careers page at Careers | Smiths Detection.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.
All qualified applicants will receive equal consideration for employment based solely on their skills, experience, and ability to perform the job. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable law.

We value professionalism, integrity, and respect in our workplace, and we strive to maintain an environment where every employee can contribute effectively to our mission.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Human Resources Operations Project Management Sales Writing Mid level

Likely questions

  1. Tell us about work you have done that is close to the Digital Solution Architect (SSA) role.
  2. How would you approach your first 30 days at Smith's Group?
  3. Which of Human Resources, Operations and Project Management have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Operations and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Digital Solution Architect (SSA) role because I can bring practical experience in Human Resources, Operations and Project Management, learn the team quickly, and contribute to the outcomes Smith's Group needs from this hire.

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