Converge Technology Solutions

Systems Engineer, zManaged Services

India full-time Senior INR90,000 - INR135,000
full-time Senior level Technology & IT Salary listed Curated
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About the role

Practice/Department: z Managed Services
Job Summary:
Pellera z Managed Services provides an environment where innovation and change are encouraged. If you are a big picture person who is not afraid to make decisions, take responsibility for them, and strives to complete things on time, we would like to talk to you. Pellera not only stands above the rest, but we are raising the bar in our markets and seek people who want to make a real difference. We are currently seeking Systems Engineers for our z Managed practice. Focus areas are systems programming skills in IBM z environments with an emphasis on DB2, CICS, z/OS and/or related ISVs. Experience with maintaining z environments as either an in-house resource or as part of a managed team is required. Pellera Information Systems is a nationally recognized solution provider with a certified team of sales and technical professionals who have the skills, product knowledge, and commitment to help clients develop and implement the right solutions to solve business needs. This commitment to excellence in terms of technical expertise and customer service ensures Pellera’s long-term success in our highly competitive industry. As one of the largest Solution Providers partnering with IBM, we seek to attract and retain the best people. We are driven by a standard of excellence that dictates we will be the best in our field for our customers and employees.
We Pride Ourselves on Technical Excellence By:
Troubleshooting analyzing and resolving customer issues. Assisting in the engagement and escalation of issues with software vendors. Working with internal and external resources to provide our customers with innovative solutions. Implementing, customizing, debugging, and tuning system software. Providing storage management, disaster recovery, and hardware upgrade services. Performance and capacity monitoring. Documenting customer environments.
Required Skills/Abilities/Competencies
The ability to provide z related support services to Pellera clientele on either a project or managed basis. Be willing to participate in the development of proposals and presentations to management and clients. Assist in the identification of additional service opportunities. Serve as a trusted advisor to our clientele. Work with Pellera and the client to ensure solutions meet the client’s business objective. Experience with standard IBM installation and maintenance procedures. Expertise with core IBM tools and utilities. Skilled with z related ISV products. The ability to work with IBM UNIX System Services. Strong communications skills. Self-motivated and detail oriented with the willingness and ability to follow processes and procedures. Strong attention to detail and follow-through skills. Must have the ability to multi-task. Must have familiarity with Microsoft Office Suite products. Experience with DB2, CICS, telecommunications, security, automation, mainframe compatible programing languages, JAVA, and/or WLM is a plus.
Education and Experience:
BA or BS or equivalent required. A minimum of ten years z related experience is preferred. This can include bundled operations, applications, and systems programming. IBM Certified Specialists and related industry certifications are preferred. Minimum of 5 years’ experience in customer-facing environments with good presentation skills.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Ability to travel
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employees hired under this position must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. The Employer retains the right to change or assign other duties to this position at any time with or without notice.
Originally posted on Himalayas

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Senior
Technology & IT Customer Service Operations Sales Systems Engineer Senior level

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  1. Tell us about work you have done that is close to the Systems Engineer, zManaged Services role.
  2. How would you approach your first 30 days at Converge Technology Solutions?
  3. Which of Customer Service, Operations and Sales have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

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Practice line

I am interested in the Systems Engineer, zManaged Services role because I can bring practical experience in Customer Service, Operations and Sales, learn the team quickly, and contribute to the outcomes Converge Technology Solutions needs from this hire.

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