OperationsArmy

Healthcare Insurance Coordinator (PH | Remote)

Philippines remote Mid Salary not listed
remote Mid level Technology & IT Curated
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About the role

Healthcare Insurance Coordinator (Full-Time)
Schedule: 45 hours/week | 9:00 AM - 5:00 PM PST
Location: Fully Remote
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About the Role
We are seeking an experienced and detail-oriented Healthcare Insurance Coordinator to support our insurance verification and authorization processes. This role is ideal for someone with a strong background in U.S. healthcare insurance, who thrives in a structured, fast-paced, and compliance-driven environment.
What You'll Be Responsible For
1. Verification of Benefits (VOB)

Contact insurance providers to verify patient eligibility and coverage

Accurately document payer responses in internal systems

Flag missing or unclear information for internal review

Follow payer-specific guidelines (e.g., Medicaid vs. commercial insurance)

2. Initial Authorization Support

Review patient intake documents and treatment recommendations

Complete payer-specific authorization request forms

Assemble and submit packets with supporting documents (e.g., treatment plans, credentials)

Use payer portals, fax, or email to submit authorizations

Track confirmation statuses and log any necessary follow-ups

3. Treatment Re-Authorization

Review clinical documentation and ongoing treatment plans

Summarize clinical data in alignment with payer requirements

Ensure all documentation meets compliance standards (e.g., measurable goals)

Copy and format relevant data (e.g., CPT codes, session logs)

Coordinate with clinicians for clarification and missing details

Track submission timelines to avoid lapses in treatment approvals

What Were Looking For

4+ years of experience in U.S. healthcare insurance coordination or revenue cycle management

Deep understanding of VOB, prior authorizations, and treatment re-authorizations

Familiarity with payer guidelines, including Medicaid and commercial plans

Experience working with insurance portals or healthcare systems

High attention to detail and ability to handle sensitive patient data securely

Excellent written and verbal communication skills in English

Reliable internet connection and ability to work consistently 45 hours per week

Apply here:
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Remote Collaboration Writing Healthcare Insurance Coordinator Mid level

Likely questions

  1. Tell us about work you have done that is close to the Healthcare Insurance Coordinator (PH | Remote) role.
  2. How would you approach your first 30 days at OperationsArmy?
  3. Which of Remote Collaboration, Writing and Healthcare have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Writing and Healthcare.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Healthcare Insurance Coordinator (PH | Remote) role because I can bring practical experience in Remote Collaboration, Writing and Healthcare, learn the team quickly, and contribute to the outcomes OperationsArmy needs from this hire.

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