Deblock

IT Operations Manager

Portugal full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Deblock is the fastest growing consumer fintech in Europe and is on a mission to give everyone full control of their money. We combine banking-grade compliance with on-chain technology to build a radically better way to save, spend and invest across euros and digital assets.
We're building a fully integrated on-chain bank: a current account and card, a self-custodial wallet in the same app, stablecoin rails, investment products, and our own compliance and risk infrastructure. We're authorised as an EMI by the ACPR and were the first French fintech licensed under MiCA by the AMF. Since launching in France in 2024, we've expanded across the EEA and we're just getting started.
Deblock is looking for an Ops Manager to own one of the most critical, cross-functional parts of how Deblock runs. You'll report directly to the ExCo and work with every team, from product to people.
๐Ÿง‘โ€๐Ÿ’ป What you'll be working on

People & tooling: Own how our team is equipped and supported, from onboarding to offboarding. Give everyone the tools and standards to work well.

Compliance: Keep us ready for regulators, auditors and partners. Close gaps early and keep our standards ahead of requirements.

New products: Partner with product from first spec to launch, making sure every new feature is built the right way from day one.

Roadmap: Own the team's roadmap and priorities, deliver fast, deliver excellently.

Reviews: Regularly review how we operate, internally and with our partners, and drive improvements through to completion.

Requirements
๐Ÿ‘€ What we are looking for

Product background: You've worked in or alongside product teams. You can read a spec, challenge a design and speak the language of engineers.

Exceptional standards: "Mostly done" isn't done. You notice the detail others miss and you close the loop.

Quantitative and structured: You turn messy situations into clear priorities, clear owners and clear reporting.

Discretion and judgement: You handle sensitive information carefully and know when to escalate.

Exceptional grit and self-direction: You're a self-starter with a founder mentality. No hurdle is too big.

Fluent English

๐Ÿคฉ What will make you stand out

3+ years in operations, product or risk, ideally in a regulated business

Experience in fintech, neobanking or a fast-growing consumer app

Hands-on experience running company-wide device, identity or access tooling

Exposure to audit or certification frameworks (e.g. ISO 27001, SOC 2, DORA)

You have a founder mentality

Benefits

๐Ÿค‘ What you'll get

Competitive salary

Stock options

The best tech for your job

25 days paid holiday (excl. bank holidays)

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Operations Manager Technology Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the IT Operations Manager role.
  2. How would you approach your first 30 days at Deblock?
  3. Which of Operations, Manager and Technology have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Manager and Technology.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the IT Operations Manager role because I can bring practical experience in Operations, Manager and Technology, learn the team quickly, and contribute to the outcomes Deblock needs from this hire.

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