Mento

Strategy & Operations Coach APAC

Remote remote Mid Salary not listed
remote Mid level Operations & Logistics Curated
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About the role

About The Role

We are looking for senior leaders in strategy & operations roles who value learning, growth, and community and who are passionate about developing and coaching people in their field.
We are specifically looking for coaches who have experience in Singapore or Hong Kong serving the SEA region, or experience in market including Japan, India, South Korea, and Australia.
As a Mento coach, you will form 1:1 partnerships with our members to help them identify & track clear goals, become a better leader, communicate more effectively, problem solve issues at work, and help them feel happy, fulfilled, and engaged at work and beyond.

All Mento coaches, regardless of coaching experience, are required to participate in our ICF-certified coach training program to learn Mento’s coaching methodology prior to working with our members. Our coach training is an immersive, transformational training designed to help you grow as a coach, master the Mento Coaching Methodology, and gain access to proprietary tools that set our coaches apart. This program is ICF-certified, and participants who successfully graduate will earn Continuing Coach Education Units. If you’re ready to elevate your coaching skills, deepen your impact, and become part of a groundbreaking coaching team, we encourage you to apply and take the next step in your journey!

Your routine responsibilities will include:
Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools

Participating in ongoing training sessions to improve coaching abilities and skills

Communicating with members via your Mento email or via chat in the Mento App in between sessions

Being an integral member of the Mento coaching community by sharing coaching tools and insights — helping enhance our coaching practices and fulfill our mission of empowering people to thrive in jobs that they love

Acting with kindness, respect, and empathy as an ambassador of the Mento community

Who are you?
You are…
A director, vice president, or other senior strategy & operations leader with 20+ years experience managing strategy & ops teams and coaching individuals (coaching certification is a plus but not required).

Someone who wants to turn their people leadership skills into meaningful coaching skills.

Passionate about helping people advance in the workplace to build fulfilling careers and lives.

A person who is self aware, who has a high emotional IQ, and who cares about creating a safe space for others to risk being vulnerable.

Excited about growing your coaching skills, and you bring a growth-mindset to the experience, regardless of how long you have been a coach.

Comfortable working in a constantly-changing startup environment.

Able to dedicate a minimum of 12+ hours per month to coaching at Mento for the next 24+ months.

At Mento, we invite new coaches to join us on a rolling basis. The time frame on which we add new coaches is based on the particular needs of our clients and their teams. While we may not need to add an Operations & Strategy VP Coach today, we would still be very excited for you to get in touch with us now if this opportunity resonates with you.

Other details
This is a contract position in which coaches are paid per hour. On top of a flat hourly rate, we offer select bonuses that incentivizes engagement with our membership and community growth on our platform

You must have the capacity to give a minimum of three to five hours per week towards Mento regardless of other commitments and how they may change.

You are able to work with Mento for a minimum of 24 months in order to build meaningful relationships with our members.

This is a fully remote position. Candidates must be based in North America or Europe.

Because this is a part-time growth opportunity, we are looking to hire experienced senior leaders who want to expand their coaching skills.

Our Hiring Philosophy:
All new Mento coaches are required to participate and graduate from our ICF certified coach training program: Mento Coaching 101. This training is rigorous, and our goal is that all participants are able to be matched with members soon after they complete it. We want to make sure that we are both setting our coaches up for success and respecting everyone’s time. Therefore, we hire based on incoming member demand. While we are constantly looking and interviewing for the best coaches to join our team, we will only send offers to candidates for whom we have an immediate need. Candidates who receive a YES from Mento after the interview process will either be sent an offer to join the next monthly Coaching 101 training or be added to our coach shortlist to join us when the demand is there.

Inclusion Statement:
We are proud to foster a workplace free from discrimination. Research shows that candidates from unrepresented backgrounds may not apply to jobs unless they meet 100% of the job requirements. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. We encourage you to apply even if you do not meet all the requirements.

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Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Operations & Logistics Business Development Operations Remote Collaboration Mid level remote

Practice questions

  1. Tell us about work you have done that is close to the Strategy & Operations Coach APAC role.
  2. How would you approach your first 30 days at Mento?
  3. Which of Business Development, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Strategy & Operations Coach APAC role at Mento. My relevant experience is [your example], where I [your action] and achieved [your result].

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