Davies North America

TPA Casualty BI Adjuster

United States full-time Mid $75,000 - $85,000
full-time Mid level Healthcare Salary listed Curated
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About the role

Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Davies North America is currently seeking an experienced general liability adjuster to resolve claims through investigating losses and negotiating settlements for casualty claims. This is a desk position and requires knowledge of the standard general liability policy. Desirable candidates should have bodily injury adjuster experience, a valid driver's license, and must provide evidence of current adjuster licensure.Key Responsibilities

Establish timely contact with all applicable parties to a claim (insureds, claimants, attorneys, etc.), gathers facts of the loss.

Assess coverage, identifying and addressing potential coverage issues.

Determines liability for third party claims

Document information obtained regarding damages.

Manage the assignment of claim damage for inspection.

Handles and settles all bodily injury and litigated claims

Review and accept/reject and make claim tenders

Oversees the field assignment to assure timely inspection, documentation, estimate of the loss

Maintain files notes and correspondence while performing multiple tasks associated with a fast-paced environment.

Maintains claim diary for life of claim

Adheres to all guidelines and claims expectations of client

Any and all other duties as assigned

Skills, knowledge & expertise

Minimum of 4 years Commercial claims handling experience that includes bodily injury required

Multi-line Adjuster's license.

Experience as a Casualty Adjuster.

Excellent verbal and written communication.

Strong interpersonal skills.

Proficient in use of Microsoft Office software and other business-related software.

Able to type own reports and other correspondence.

Able to pass a background check.

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

Medical, dental, and vision plans to support your health and that of your family

A 401(k) plan with employer matching

Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees

Paid holidays

Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions
The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

Maintain regular and dependable attendance.

Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI PolicyAt Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Healthcare Operations Writing Mid level full-time

Practice questions

  1. Tell us about work you have done that is close to the TPA Casualty BI Adjuster role.
  2. How would you approach your first 30 days at Davies North America?
  3. Which of Operations and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the TPA Casualty BI Adjuster role at Davies North America. My relevant experience is [your example], where I [your action] and achieved [your result].

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