About the role

Puesto de AtenciÃ³n al cliente presencial, remota (chat, telÃ©fono) y web para organismo pÃºblico en la localidad de Montevideo

InformaciÃ³n sobre el puesto

Puesto: AtenciÃ³n al cliente presencial, remota (chat, telÃ©fono) y web (Tercerizado Ente PÃºblico por AyM Santa LucÃa Ltda.)

Lugar: Montevideo

Horario: 8 (ocho) horas diarias en ciclos semanales de 40 (cuarenta) horas

Salario nominal: $48.048 pesos uruguayos

Contrato: 12 meses

Requisitos

Curriculum vitae actualizado

CÃ©dula y carnet de salud actualizados

FormaciÃ³n curricular: Secundaria completa o bachillerato tecnolÃ³gico (UTU) completo

FormaciÃ³n relacionada con las tareas a realizar: Manejo de herramientas informÃ¡ticas a nivel usuario (Word y Excel) y Cursos vinculados a la atenciÃ³n de clientes.

Experiencia laboral excluyente: Experiencia laboral en tareas similares de al menos un aÃ±o (el perÃodo puede ser fraccionado, debe cumplir con 12 meses en total). Se consideran tareas similares la atenciÃ³n al cliente en forma presencial, telefÃ³nica o remota. Esta experiencia es comprobable mediante carta laboral realizada por la empresa o encargado.

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Interview prep

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Role

Technology & IT Excel Atenci Cliente Presencial Remota remote

Likely questions

Tell us about work you have done that is close to the AtenciÃ³n al cliente presencial y remota Montevideo role.
How would you approach your first 30 days at AyM Santa Lucia?
Which of Excel, Atenci and Cliente have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Excel, Atenci and Cliente.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the AtenciÃ³n al cliente presencial y remota Montevideo role because I can bring practical experience in Excel, Atenci and Cliente, learn the team quickly, and contribute to the outcomes AyM Santa Lucia needs from this hire.

AtenciÃ³n al cliente presencial y remota Montevideo

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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