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Commercial Lines Producer

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

About Keystone

Keystone is one of the largest and fastest-growing insurance brokerages in the country — ranked #26 among U.S. retail brokers and #4 fastest-growing in the Top 50 by Business Insurance. Our platform spans 33+ states, 180+ agency partners, and more than $500 million in revenue — uniting some of the country's most respected independent agencies with the scale, tools, and resources of a national brokerage. Through operational support in finance, HR, marketing, technology, producer development, and M&A, we empower agencies to grow while preserving what makes them who they are — their client relationships and their role in the communities they serve. Guided by our trademarked commitment, "Trust, our most important policy," Keystone is building the insurance solution every family and business can count on. For more information, visit .

Commercial Lines Producer

Position Summary:

The primary function of this role is to drive new business growth and maintain a profitable book of commercial insurance accounts. This role is responsible for identifying new business opportunities, building long-term client relationships, and delivering customized insurance and risk management solutions. The ideal candidate is a consultative sales professional with a passion for helping businesses protect their assets and achieve their goals through strategic insurance planning.

Key Responsibilities:

Business Development & Sales

Prospect and cultivate new commercial insurance opportunities through networking, referrals, cold outreach, community involvement, and industry events.

Develop and execute strategic sales plans in partnership with Sales Leadership to achieve individual and agency growth objectives.

Conduct comprehensive risk assessments to understand client exposures and recommend tailored insurance solutions.

Prepare and present professional insurance proposals that clearly communicate coverage options, value, and competitive advantages.

Maintain an active and organized sales pipeline within the CRM, ensuring timely follow-up and accurate forecasting.

Collaborate with the marketing team on targeted prospecting campaigns and lead generation initiatives.

Identify opportunities to cross-sell additional insurance products and coordinate referrals across business lines.

Client Relationship Management

Serve as a trusted advisor and primary point of contact for commercial clients throughout the sales process and beyond.

Develop long-term relationships by delivering exceptional service, proactive communication, and ongoing risk management guidance.

Conduct regular policy reviews to ensure coverage remains aligned with clients' evolving business needs while identifying opportunities for additional products and services.

Partner closely with Account Managers to ensure a seamless client experience, promote retention, and support account growth.

Market and Industry Knowledge

Stay informed on commercial insurance products, carrier appetites, underwriting guidelines, market trends, and regulatory developments.

Build and maintain productive relationships with insurance carriers and underwriters to negotiate competitive coverage and pricing.

Participate in professional development opportunities, industry conferences, networking events, and continuing education programs.

Documentation and Compliance

Maintain complete, accurate, and timely documentation of sales activities, client interactions, and account information within the agency management system (Applied Epic) and CRM.

Ensure all new business submissions, renewals, endorsements, and policy documentation comply with agency standards, carrier requirements, and applicable regulations.

Coordinate with internal service teams to ensure a smooth transition from new business to ongoing account management.

Qualifications:

Bachelor’s degree in Business, Finance, Risk Management, or a related field preferred

Minimum of 1 year of experience in business development, consultative sales, or a client-facing role

Demonstrated success in prospecting, relationship building, and consultative selling

Proven ability to meet or exceed sales goals in a competitive environment

Ability to obtain a Property & Casualty Insurance License upon hire; obtaining a Life & Health Insurance license is encouraged

Proficiency with Microsoft Office Suite

Familiarity with Applied Epic, or comparable agency management system, and CRM systems preferred

Strong communication, presentation, negotiation, and interpersonal skills

Ability to establish credibility and build lasting client relationships

Highly organized with excellent time management and follow-through

Self-motivated, goal-oriented, and able to work independently while collaborating effectively across departments

Willingness to travel for client meetings, networking events, and professional development opportunities

Ability to pass a criminal background check, as permitted by law

Work Environment: This position offers hybrid or remote work options, depending on the candidate's location and business needs.

Salary Transparency Statement: In accordance with state and local pay transparency laws, we will provide the applicable salary range upon request to candidates who reside in jurisdictions where such disclosure is required.

Benefits:

Competitive Compensation Package

Health Insurance Plans (PPO, HSA, Copay Options)

Dental Insurance

Vision Insurance

Company Paid Disability Insurance

Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance

401(k) with Safe Harbor Match

Paid Time Off

Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.

Originally posted on Himalayas

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Mid
Technology & IT Business Development CRM Digital Marketing Finance Human Resources Mid level

Likely questions

  1. Tell us about work you have done that is close to the Commercial Lines Producer role.
  2. How would you approach your first 30 days at name?
  3. Which of Business Development, CRM and Digital Marketing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Digital Marketing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Commercial Lines Producer role because I can bring practical experience in Business Development, CRM and Digital Marketing, learn the team quickly, and contribute to the outcomes name needs from this hire.

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