About the role
Overview
Who We Are
Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.
Learn even more about the work that drives us at personifyhealth.com.
Responsibilities
Ready to turn nutrition science into real health outcomes for members who need it most?
Why This Role Matters
Chronic conditions like diabetes, CAD, and CHF don't manage themselves — they need someone who can translate clinical data into a plan a real person can actually follow. That's where this role comes in. As a telephonic RDN, you're the bridge between a member's lab results and their daily choices, catching risks early and steering care before small issues become costly ones. Every call is a chance to move an A1c number, ease a medication side effect, or help someone finally get the DME they've been putting off. The outcomes you drive show up in healthier members and stronger client relationships — which is exactly why this role matters to the business.
What You'll Actually Do
Assess member health holistically: Conduct comprehensive nutrition assessments that evaluate health status, dietary habits, and clinical risk to build an accurate picture of each member's needs.
Build individualized care plans: Develop and maintain personalized plans that align with medical conditions, provider recommendations, and evidence-based nutrition guidelines.
Deliver telephonic counseling and education: Guide members through behavior change conversations that improve self-management and support long-term health outcomes.
Mine claims data for clinical insight: Use claims processing tools to research paid claim history and uncover patterns that shape a member's care strategy.
Coordinate access to care: Connect members with primary care providers and specialists, and help secure durable medical equipment and affordable medication options.
Manage medication and nutrition interactions: Reinforce provider treatment plans by flagging nutrition-medication conflicts and minimizing side effects.
Drive chronic disease outcomes: Target key health indicators — A1c control, weight management, cardiovascular risk — as part of broader disease management initiatives.
Collaborate across the care team: Partner with physicians, nurses, and case managers to keep care coordinated and member-centered at every touchpoint.
Document and report on impact: Track interventions, maintain accurate records, and contribute to quarterly client reporting that demonstrates measurable population health improvement.
Maintain compliance and readiness: Uphold HIPAA standards and stay audit-ready for URAC and NCQA accreditation through ongoing training and competency development.
Qualifications
What You Bring to Our Team
Education & Experience:
Bachelor's degree in Nutrition, Dietetics, or a related field from an accredited program (Master's degree preferred)
Registered Dietitian Nutritionist (RDN) credential
Minimum of 3 years of clinical nutrition experience
Prior experience in case management, wellness program coordination, or an equivalent combination of education and experience
Availability to work evenings as needed
Ability to obtain and maintain multi-state licensure per business need
Technical Skills:
Proficiency with claims processing tools and knowledge of ICD-10, CPT, and HCPCS coding
Working knowledge of Microsoft Word, Excel, and Outlook
Comfortable operating across Teams, SharePoint, VPN, UM Web/Health Notes, El Dorado, Quick Links, GIAS, ADP, Confluence, and Smartsheet
Ability to work efficiently across multiple screens with strong typing proficiency
Phone system and headset operation for high-volume telephonic care delivery
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of MedCom a Personify Health Company.
Benefits
The Highlights:
Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Paid Time Off—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health
Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.
Compensation: This position offers a base salary range of $35-$40 per hour, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.
Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.
Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to . View all legitimate openings at personifyhealth.com/careers.
Originally posted on Himalayas