Sedgwick

Return-to-Work Specialist

United States full-time Mid $48,000 - $63,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Return-to-Work SpecialistReturn to Work Specialist

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of accommodations, restrictions, and rehabilitation plans.

Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment.

Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.

Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations.

Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.

Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs.

PRIMARY PURPOSE: To negotiate, facilitate and monitor successful return to work of claimants within appropriate disability duration guidelines; to determine specific physical tolerances and vocational skills required for specific employment positions as requested by referral sources or employers; to assist case management staff with client competence decisions for individual positions; to contact employers to gather specific job site/employment information and prepare related reports documenting results; to assist with job site modification and/or obtaining adaptive equipment necessary; and to ensure medical, legal and accreditation standards are maintained.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE:

Determines objective, quantifiable, medically supported work restrictions for assigned claims.

Facilitates return-to-work (RTW) efforts through negotiation with client, treatment provider and claimant; completes all vocational/RTW related jurisdictional or client directed documentation, notification or reporting; documents client contact in claim notes as per Sedgwick CMS standards; and assists case management staff in making decisions regarding client's competence for specific position.

Adheres to medical and legal regulations and accreditation standards in written communication.

Develops contacts with company managers to introduce program; represents client.

Contacts employers to determine specific information regarding employment area (i.e. training/education needed, physical demands, wages and benefits, availability, etc); ascertains the specific physical tolerances and vocational skills needed for specific employment positions as requested by referral sources or employers; assists in modifying job sites or obtaining necessary adaptive equipment as needed; and communicates with co-workers regarding specific employment areas to apprise them of labor trends.

Maintains regular contact with clients following placement, as per program guidelines; contacts involved individuals regarding progress on each case and makes suggestions as needed for changing rehabilitation plans.

Works closely with team members to ensure smooth transition from medical case management into job placement.

Prepares reports to document research results.

Performs other tasks related to vocational evaluation and work adjustment training as needed.

EDUCATION AND LICENSING:
Bachelor's degree from an accredited college or university preferred. Certified Rehabilitation Counselor (CRC) designation preferred
TAKING CARE OF YOU:

Offering flexibility and autonomy.

Supporting meaningful work that promotes critical thinking and problem solving.

Providing on-going learning and professional growth opportunities.

Promoting a strong team environment and a culture of support.

Recognizing your successes and celebrating your achievements.

Thrives when everyone is working towards the same vision/goals.

We offer a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.

Work environment requirements may include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
NEXT STEPS
If your application is selected to advance to the next round, a recruiter will be in touch.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $48,000 - $63,000/year. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Data Analysis Remote Collaboration Writing Return Specialist Mid level

Likely questions

  1. Tell us about work you have done that is close to the Return-to-Work Specialist role.
  2. How would you approach your first 30 days at Sedgwick?
  3. Which of Data Analysis, Remote Collaboration and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Remote Collaboration and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Return-to-Work Specialist role because I can bring practical experience in Data Analysis, Remote Collaboration and Writing, learn the team quickly, and contribute to the outcomes Sedgwick needs from this hire.

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