AtripleA Recruitment & Temps

Technical support technician

Cape Town, South Africa full-time Mid Salary not listed
full-time Mid level Customer Service Curated
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About the role

We are looking for travelling technical support technicians based in Cape Town Applicant must have his self-owned & reliable transport Applicant must have must also have an Android smart phone and working laptop. Applicant must have adv...

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Customer Service Technical Support Technician Customer Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Technical support technician role.
  2. How would you approach your first 30 days at AtripleA Recruitment & Temps?
  3. Which of Customer Service, Technical and Support have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Technical and Support.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Technical support technician role because I can bring practical experience in Customer Service, Technical and Support, learn the team quickly, and contribute to the outcomes AtripleA Recruitment & Temps needs from this hire.

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