Flexera

Renewals Account Manager

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry.  We’re Flexera.  Withmore than 50,000 customersacross the world, we’re achievingthat goal.Butwe knowwe can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see whywe’re consistently recognized by Gartner, Forrester and IDCas a category leader in the marketplace.Learn more atflexera.com
We are seeking an Renewals Account Manager to own and drive the renewal strategy across a portfolio of customers. This role goes beyond transactional renewals - you will act as a strategic partner to customers, preserving and growing recurring revenue by aligning Flexera’s solutions to evolving business and technology needs.

You’ll work closely with Sales, Customer Success, and Solution Engineering to retain, expand, and maximize long-term customer value, while navigating complex enterprise environments and multi-stakeholder buying groups.

Responsibilities:
Own the end-to-end renewal motion for a portfolio of enterprise accounts, ensuring on-time execution and high retention rates
Develop and execute account-specific renewal strategies, identifying risks, dependencies, and expansion opportunities
Partner with Account Executives, Customer Success, and Solution Engineers to align renewal outcomes with broader account plans
Engage senior stakeholders (IT, Finance, Procurement, and Engineering) to understand priorities, challenges, and organizational dynamics
Navigate complex negotiations, including pricing, packaging, licensing models, and contract terms
Identify and proactively mitigate renewal risk, including adoption gaps, cost concerns, and competitive pressure
Maintain a rolling forecast and pipeline of renewal and expansion opportunities, ensuring accuracy and visibility
Drive conversations around cost optimization, efficiency, and ROI, particularly within cloud, ITAM, and FinOps environments
Act as a trusted advisor, helping customers align their technology investments with business outcomes

Experience & Skills:
3+ years of experience in Renewals, Account Management, Customer Success, or Sales within an enterprise SaaS environment
Working knowledge of cloud, cloud cost, cloud management, ITSM, ITAM/SAM, data, security, risk management, application resource management
Demonstrated success managing large, complex renewals (not just contract execution)
Experience working across multi-stakeholder enterprise accounts, including Finance, Procurement, and Technical teams
Strong consultative selling skills—ability to uncover needs, position value, and influence decisions
Ability to discuss concepts such as cost optimization, licensing models, usage trends, and ROI with both technical and financial stakeholders
Experience partnering with Solution Engineering or participating in technical sales cycles and solution positioning
Comfortable translating technical value into business outcomes
Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity, Equity, and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by [email protected].

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Finance Sales Renewals Account Manager remote

Likely questions

  1. Tell us about work you have done that is close to the Renewals Account Manager role.
  2. How would you approach your first 30 days at Flexera?
  3. Which of Finance, Sales and Renewals have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Finance, Sales and Renewals.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Renewals Account Manager role because I can bring practical experience in Finance, Sales and Renewals, learn the team quickly, and contribute to the outcomes Flexera needs from this hire.

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