About the role
To give leadership and direction required to ensure that customer relationships are developed and maintained by providing excellent financial products and services that add value to the customer while minimizing costs and risk to the bank.
Requirements
Functions & Responsibilities
Draw up work schedules for identifying and marketing prospective customers
Maintain good public relations with current and prospective customers
Plan and report on Marketing calls for the unit
Structure credit facilities to address customers' needs and prepare/review credit proposals with the Group Head
Monitor and ensure customers’ compliance with credit agreements
Present to and defend proposals before the Credit Committee
Provide on-the job training for Account Officers
Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
Monitor the unit’s performance against monthly/quarterly/annual plans
Prepare the Unit’s annual budget for consolidation and incorporated into the Group budget by the Group Head
Prepare and present the Unit’s Monthly Profitability Report (MPR) to the Group
Appraise supervised Account Officer(s)
Perform other duties as assigned by the Sub-Sector Head
Skills/Competence Requirements
Excellent Oral & Written communication skills
Computer skill
Credit/Marketing skill
Excellent financial analysis / interpretation skills
Presentation Skill / Problem solving capabilities
Supervisory skills
General managerial/ administration
Team building / conflict management
Coaching
Leadership / Influencing
Organization and coordination skills
Generic Skills
Strategic orientation
Entrepreneurship/ taking ownership
Self-Management
Interpersonal Skills
