Plugged.hr

Technical Support for Dutch Speaking Customers

Greece full-time Mid Salary not listed
full-time Mid level Customer Service Curated
Sign in to apply Free account — we bring you straight back to this role.

About the role

Do you have excellent communication skills in Dutch? Work with our Technical Support team for Dutch Speaking Customers
We are hiring Dutch speakers to work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.
Responsibilities of this position include:

Answering inquiries about products specification via phone, chat and email

Providing troubleshooting for various technical issues

Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism

Performing data entry

Qualifications:

Excellent communication skills in Dutch (near native level)

Good command of English (B2+)

Technical research skills to troubleshoot customer problems.

Advanced internet research skills

Hardware and software medium to advanced knowledge

Prior experience in technical support will be considered as an advantage

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))

Competitive monthly salary + 2 extra salaries per year

Referral Program: Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
INTERESTED? PLEASE SEND A MESSAGE TO APPLY OR DISCUSS 100+ MORE JOB POSITIONS
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Customer Service Mid level full-time

Practice questions

  1. Tell us about work you have done that is close to the Technical Support for Dutch Speaking Customers role.
  2. How would you approach your first 30 days at Plugged.hr?
  3. Which of Customer Service have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Technical Support for Dutch Speaking Customers role at Plugged.hr. My relevant experience is [your example], where I [your action] and achieved [your result].

Related jobs.

More roles from this company or category.